Associate Product Manager

Responsibilities

As an Associate Product Manager you’ll work with Product, Engineering and operational teams to deliver digital solutions that improve service quality and reduce manual processes.

• Develop a deep understanding of healthcare pathways, customer needs and operational workflows
• Identify opportunities where digital products can improve services, reduce manual processes and create better outcomes
• Support the Product Manager in shaping and maintaining the product roadmap based on evidence, customer value and business priorities
• Work collaboratively with Engineering teams to deliver iterative improvements and continuous value
• Help define product success by focusing on measurable outcomes rather than simply delivering features
• Build strong relationships with operational teams, customers and internal stakeholders
• Support product discovery, user research and problem‑solving activities
• Monitor adoption of new digital solutions and identify opportunities for further improvement
• Contribute ideas that help shape future products and enhance the overall customer experience

• Business Analysis, Product Support or a Digital Delivery environment
• Working with stakeholders to understand business challenges and opportunities
• Supporting digital projects or technology implementations
• Process mapping or analysing operational workflows
• Collaborating with technical and non-technical teams

• Curious, analytical and enjoys solving complex problems
• Thinks about outcomes rather than simply completing tasks
• Can communicate confidently with a wide range of stakeholders
• Builds trusted relationships and enjoys working collaboratively
• Organised, proactive and keen to learn
• Wants to develop a long‑term career in Digital Product Management
• Passionate about using technology to improve healthcare

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.