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Tenant & Service Advisor

Job in High Wycombe, Buckinghamshire, HP13, England, UK
Listing for: Red Kite Community Housing
Contract position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below
Position: Tenant Experience & Service Advisor

Red Kite Community Housing is seeking a Relationship Advisor (Customer Service Agent) on a 13‑month fixed term contract. You will be the welcoming point of contact for tenants, handling repairs, ASB reports, payments and general enquiries across multiple channels with empathy and ownership.

You will resolve around 50 interactions daily, work with teams to deliver first-time solutions, and maintain accurate records in IT systems while supporting colleagues and contributing to service improvements.

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