Customer Service Assistant
Listed on 2026-09-13
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
We keep on growing. Grow with us!
At Mouser Electronics, Inc., we are looking for team players who thrive in a fast-paced, international environment and enjoy variety in their day-to-day work. Join our High Wycombe Customer Service Team and play a key role in bringing our business forward and contributing to our continued success.
Customer Service Assistant (f/m/d)What to expect:
The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.
- Provides the best possible service and support to customers through mediums such as web, email, chat and fax.
- Processes customer orders, quotes and other information by entering into company systems.
- Researches and expedites customer requests.
- Supports the local Customer Service team, and provides support for other teams when needed.
- Initial experience in customer service or support is advantageous.
- Desire and ability to interact directly with customers and carry out correspondence in a professional and courteous manner.
- Excellent written and verbal communication skills in English.
- Profound MS Office skills, experience with an ERP system would be helpful.
- Ability to work under deadlines and interact with people at all levels.
A long-term perspective with responsible tasks and attractive development opportunities in a dynamic team. You can also expect:
- 25 days annual leave, (increasing with service to 30 days) plus bank holidays
- Family Friendly policies
- Free parking
- Hybrid working
- Enhanced company pension
- Enhanced Sick Pay
- Employee recognition program
- A wide range of training opportunities through our Mouser University
- Company funded Health Cash Plan
- Friend and Family Referral Bonus
- Annual Performance appraisals
- Life assurance
- Access to Employee Assistance Programme (EAP)
Mouser Electronics
Artisan Building
Hillbottom Road
High Wycombe
Bucks. HP12 4HJ
, United Kingdom
The salary range for this position isGBP 24,200 - GBP 26,000.
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