Head of Registry Operations

Full Time (37hrs per week)
-Permanent - High Wycombe

Salary - £58,225 - £67,468 per annum

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

Our University’s DRIVE values are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.

We are seeking an experienced and motivated leader to join our Academic Registry team. As a senior manager within the department, you will lead one of our key operational Sections, ensuring the delivery of high‑quality, customer‑focused services that support the University’s strategic objectives. You will act as the institutional expert in your specialist area, providing authoritative advice and guidance, and playing an active role in shaping the ongoing development of the Academic Registry.

This is an exciting opportunity for someone who thrives in a dynamic environment and is committed to enhancing the student and staff experience through effective, efficient and responsive services.

• Student and assessment data
• Attendance and engagement monitoring
• Examination and assessment boards
• Student and academic enquiries
• Mitigating circumstances
• Accreditation of Prior Learning (APL)
• Graduation and award ceremonies
• Award verifications
• Certificate and transcript production

• a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
• Hybrid working (dependent on business needs)
• training & development support opportunities
• contributory pension scheme
• discounted gym membership for our on‑site gym
• a range of staff discounts with major retailers.

Please  to see our wide range of benefits available for employees.

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If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.

For further information about this role please contact Jon Lees at

BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.

Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to Jon Lees if you have any specific needs or if you would like more information on how we can support you.

We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

Closing Date: 25th February 2026

Interview Date: 20th March 2026

If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

Job Title: Head of Registry Operations

Faculty/Directorate: Academic Registry

Grade: I

Location: High Wycombe

Hours: Full-Time

Responsible to: Academic Registrar

Responsible for: a team of c.45.0 FTE with the following direct reports:

5.0 FTE Senior Registry Officers (Student & Course…