Business Development​/Technical Sales - Operational Services & Support

Overview

Protecting What Matters. Powering the Future of Naval Technology. Ultra Maritime is a global leader in advanced maritime defence solutions. We operate at the forefront of innovation, delivering technologies that protect lives, secure nations, and enable a safer, more sustainable world.

The Business Development/Technical Sales Manager drives new growth and engagement in the UK and internationally. The role works directly with the Segment Lead and organisation to identify new business opportunities, coupling market experience with Ultra Maritime’s wealth of capability. It requires engineering and naval defence experience and involves collaborating with project managers, engineering, operations, sales support and supply chain to ensure effective delivery of products and services.

• Drive customer service excellence as primary point of contact for non‑contracted incumbency positions and continuously review sales/account processes and new opportunities.
• Review the market and generate new sales opportunities.
• Understand customer needs and prepare solutions that assist with customer tendering specification descriptions.
• Prepare, deliver and review sales presentations, contracts and proposals.
• Ensure key customers are regularly updated on product and market developments to help maintain customer service excellence.
• Work closely with project managers, engineering, operations, sales support and supply chain to deliver products/services and resolve issues.
• Develop and implement effective communication/feedback links with management and R&D regarding customer feedback.
• Support R&D colleagues in understanding commercial drivers in line with market changes where appropriate.
• Maintain highest standard of EHS and Ethics behaviours and follow relevant processes and standards.
• Manage worldwide customers, build appropriate relationships and develop support business.
• Develop business strategies for each region with targets to secure and grow revenue stream.
• Generate, understand and review user requirements to ensure technical solutions meet customer requirements.
• Use and manage CRM database to record and track opportunities.
• Support bid/no‑bid reviews using customer and market knowledge.
• Bid manage responses to Pre‑Qualification Questionnaire (PQQs) / Invitation To Tender (ITTs) to meet customer deadlines.
• Any other duties to fulfil the role and provide excellent customer experience.

• Sales and/or Engineering experience within the Naval Defence Industry and/or service within the Armed Forces.
• Bachelor’s Degree or equivalent in a related field and related experience within the Defence Industry.
• Proven track record of developing and maintaining customer relationships.
• Self‑motivated, driven, and enthusiastic with a can‑do attitude.
• Capable of working independently using own initiative or as part of a team.
• Structured method of work, planning and executing different workloads.
• Strong oral & written communication skills with ability to utilise IT & CRM tools.
• Flexible in day‑to‑day duties as required by customers.
• Valid driving licence & appropriate permission to work in the UK.

This role requires a Baseline Personnel Security Standard Check (BPSS) as a minimum and may require further national security vetting checks. Candidates will need to provide evidence of identity, eligibility to work in the UK and employment/education history for up to three years. Some vacancies may require full security clearance.

• Optional 9‑day fortnight TOIL
• Flexible working hours – 1pm finish on Fridays
• Annual bonus – dependent on level (5% for non‑managers, 10% for managers)
• Hybrid working for certain job roles
• Casual dress
• 25 days holiday, Christmas shutdown – use three days of annual leave
• Option to buy or sell holiday
• Option to purchase private health care, dental, critical illness etc via salary sacrifice
• Reward hub – discounts at over 200 online stores
• 4× annual salary life cover
• Pension starting at 5% employer contribution; employee contribution can be 4%–70% (subject to salary offset).

Ultra Maritime embraces diverse perspectives to fuel innovation. We strive to build an open, inclusive workplace where ideas flourish and every individual can make a meaningful impact. If you need reasonable adjustments during the recruitment process, the recruitment lead managing your application can be informed.

Ultra Maritime specialises in providing application‑engineered bespoke solutions for the defence, security, critical detection, and control markets. With over 4,500 employees worldwide and a listing on the London Stock Exchange, we deliver mission‑critical and intelligent systems across a range of long‑term military programmes.