Salesforce Administrator

Reporting To: Head of Revenue Operations

Cyber security isn't an add-on to IT. It's a specialist discipline.

That's why modern UK organisations separate the teams who run systems from those who protect them. And it's why they choose Saepio.

We're one of the UK's most recognised cyber specialists and an NCSC Assured Service Provider, working with over 1,000 organisations who trust us to help them:

• Cut through noise and see their real risk
• Align policy, people and technology into one coherent strategy
• Mature security operations without adding unnecessary complexity
• Build cyber resilience that stands up to real-world pressure

We partner with the most advanced security platforms in the market and deliver high-impact events, campaigns and thought leadership that place Saepio at the centre of the UK cyber conversation.

We are seeking a highly skilled and technically proficient Salesforce Administrator to manage, optimise and scale our Salesforce platform. This role goes beyond standard administration requiring strong technical capabilities, problem‑solving skills and the ability to design and implement advanced solutions that support business processes across sales, marketing and operations.

You will act as a key partner to stakeholders, translating business requirements into scalable Salesforce configurations and ensuring platform reliability, performance and continuous improvement.

You will ensure that Salesforce remains a reliable, secure, and effective platform that supports business operations, improves user productivity, and enables data‑driven decision‑making.

• Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and security controls
• Configure and customise Salesforce using declarative tools (Flows, Validation Rules, Approval Processes, Lightning App Builder)
• Manage data integrity through data imports, deduplication, cleansing, and governance processes
• Monitor platform performance and implement optimisations

• Design and implement complex automations using Flow (Flow Builder)
• Build scalable solutions leveraging custom objects, fields, record types, and page layouts
• Collaborate with developers on more complex enhancements involving Apex, SOQL, and APIs
• Support integrations with third‑party systems (e.g., marketing automation, finance tools, data platforms)
• Create and maintain technical documentation and solution architecture

• Develop advanced reports and dashboards to provide actionable insights
• Build custom reporting frameworks for revenue, pipeline, and operational performance
• Partner with business teams to define KPIs and data models

• Partner with Sales, Marketing, Customer Success, and Rev Ops teams to gather requirements and deliver solutions
• Translate business needs into scalable technical designs
• Provide training and ongoing support to end users

• Manage deployments using change sets or Dev Ops tools
• Maintain sandbox environments and support testing cycles
• Ensure governance and best practices are followed across all changes

• 3–6+ years of experience as a Salesforce Administrator or in a similar Salesforce focused role
• Strong hands‑on experience with Sales Cloud (Service Cloud a plus)
• Proven expertise with Flow Builder (required) and process automation
• Deep understanding of Salesforce data model, security model, and architecture

• Familiarity with Apex, SOQL, and Salesforce APIs (ability to read/debug code is essential; development experience is a plus)
• Experience supporting or working with integrations (REST/SOAP APIs, middleware such as Mule Soft, Zapier, etc.)
• Understanding of Git, CI/CD and Dev Ops practices in Salesforce environments
• Experience with Gearset is welcomed
• Experience with tools such as VS Code, Data Loader, Workbench, or similar

• Strong analytical mindset with the ability to troubleshoot complex system issues
• Experience designing scalable and maintainable technical solutions

• Ability to…