Salesforce Administrator

Location: Hybrid / High Wycombe, UK
Job type: Permanent / Full-time
Sector and subsector: IT | Cybersecurity
Salary: Competitive salary

Location: High Wycombe

Hours: Full Time - Permanent

Reporting To: Head of Revenue Operations

About Saepio

Cyber security isn’t an add-on to IT. It’s a specialist discipline. That’s why modern UK organisations separate the teams who run systems from those who protect them. Saepio is one of the UK’s most recognised cyber specialists and an NCSC Assured Service Provider, working with over 1,000 organisations to help them cut through noise, align policy, people and technology, mature security operations, and build cyber resilience.

We partner with the most advanced security platforms in the market and deliver high-impact events, campaigns and thought leadership that place Saepio at the centre of the UK cyber conversation.

We are seeking a highly skilled Salesforce Administrator to manage, optimise and scale our Salesforce platform. This role requires strong technical capabilities, problem-solving skills, and the ability to design and implement advanced solutions that support business processes across sales, marketing and operations. You will act as a key partner to stakeholders, translating business requirements into scalable Salesforce configurations and ensuring platform reliability, performance and continuous improvement.

You will ensure that Salesforce remains a reliable, secure, and effective platform that supports business operations, improves user productivity, and enables data-driven decision-making.

• Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and security controls
• Configure and customise Salesforce using declarative tools (Flows, Validation Rules, Approval Processes, Lightning App Builder)
• Manage data integrity through data imports, deduplication, cleansing, and governance processes
• Monitor platform performance and implement optimisations

• Design and implement complex automations using Flow (Flow Builder)
• Build scalable solutions leveraging custom objects, fields, record types, and page layouts
• Collaborate with developers on more complex enhancements involving Apex, SOQL, and APIs
• Support integrations with third-party systems (e.g., marketing automation, finance tools, data platforms)
• Create and maintain technical documentation and solution architecture

• Develop advanced reports and dashboards to provide actionable insights
• Build custom reporting frameworks for revenue, pipeline, and operational performance
• Partner with business teams to define KPIs and data models

• Partner with Sales, Marketing, Customer Success, and Rev Ops teams to gather requirements and deliver solutions
• Translate business needs into scalable technical designs
• Provide training and ongoing support to end users

• Manage deployments using change sets or Dev Ops tools
• Maintain sandbox environments and support testing cycles
• Ensure governance and best practices are followed across all changes

Core Salesforce Expertise

• 3–6+ years of experience as a Salesforce Administrator or in a similar Salesforce focused role
• Strong hands-on experience with Sales Cloud (Service Cloud a plus)
• Proven expertise with Flow Builder (required) and process automation
• Deep understanding of Salesforce data model, security model, and architecture

Technical Capabilities

• Familiarity with Apex, SOQL, and Salesforce APIs (ability to read/debug code is essential; development experience is a plus)
• Experience supporting or working with integrations (REST/SOAP APIs, middleware such as Mule Soft, Zapier, etc.)
• Understanding of Git, CI/CD and Dev Ops practices in Salesforce environments
• Experience with Gearset is welcomed
• Experience with tools such as VS Code, Data Loader, Workbench, or similar

Analytical & Problem Solving

• Strong analytical mindset with the ability to troubleshoot complex system issues
• Experience designing scalable and maintainable technical solutions

Communication & Business Acumen

• Ability to engage with stakeholders and translate technical concepts into business-friendly language
• Strong documentation and communication skills
• Experience working in cross-functional teams

• Competitive salary and a strong learning and development culture
• 25 days annual leave plus additional half days for a duvet morning and your birthday (FTE)
• BUPA Premium Health Insurance covering pre-existing conditions
• Critical Illness Cover
• Royal London Pension Plan
• International incentive trips for high performers
• Fantastic social events and recognition programs

• Right to work in the UK on a permanent basis
• Ability to be in the office in High Wycombe (HP12 3FU
  ), Monday, Wednesday & Thursday
• Minimum of 3+ years experience as a Salesforce Administrator or similar role