Product Scientist EDS; FTC)

Materials Analysis is a leading business unit within Oxford Instruments responsible for a diverse portfolio including Electron Microscopy Mechanical Microscopy Atomic Force Microscopy Raman Microscopy and Benchtop NMR products.

We are a global technology leader with a strong customer base and a collaborative culture that drives cross-technique innovation and maximises opportunities for growth.

Our strategy focuses on full integration across product lines to unlock growth potential improve productivity and transform how we operate to enter new markets.

As part of the wider Oxford Instruments Group alongside Andor Technology Plasma Technology and X-Ray Technology we have a 60-year heritage and multiple Queens Awards for Enterprise delivering world-class technologies that help address some of the worlds biggest challenges.

** 12 Month FTC**

Job Purpose

As an EDS Product Scientist you will act as a technical expert in Energy Dispersive Spectroscopy (EDS) supporting internal and external stakeholders in maximising the value and performance of our products.

You will drive technical excellence by developing sales enablement tools supporting new product development delivering demonstrations and enhancing the capabilities of our global applications community.

Working closely with your line manager and cross-functional teams you will help optimise product performance identify improvement opportunities and ensure our solutions meet evolving customer needs.

Key Responsibilities

Technical Expertise & Product Support

• Act as a subject matter expert in EDS analysis and microanalysis applications
• Provide second-line technical support to customer services teams
• Analyse and interpret customer sample data producing high-quality reports

Sales Enablement & Customer Engagement

• Develop sales enablement materials (with management review)
• Deliver customer demonstrations and support sales opportunities
• Conduct routine internal demonstrations of products and applications

Product Development & NPI Support

• Support testing and validation of new software and hardware releases
• Collaborate with Product Management and NPI teams on product improvements
• Identify and escalate product performance issues and enhancement opportunities

Demonstration & Lab Management

• Prepare samples for analysis and maintain demonstration readiness
• Catalogue and manage demonstration samples
• Support operation of demonstration facilities in line with defined processes

Training & Knowledge Sharing

• Deliver internal training to global applications teams
• Upskill colleagues and contribute to knowledge-sharing initiatives
• Support development of technical documentation and training materials

Market Insight & Feedback

• Capture and communicate customer insights and market trends
• Provide feedback on product performance customer needs and opportunities

Global Collaboration

• Engage with global applications teams to build knowledge and best practices
• Contribute to cross-regional collaboration and community development

Travel

• Undertake international travel to support customers and internal teams
  (typically