Tool Hire Manager

Job Summary

You'll be responsible for managing all aspects of the Tool Hire Department in our busy branch by building relationships with customers, driving sales and promoting our tool hire offering while managing your team and their compliance.

• Manage the Tool Hire operation in branch – develop tool hire product knowledge and competence across all branch colleagues, giving regular and timely constructive feedback on performance.
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling to achieve Tool Hire targets.
• Use our in‑house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey.
• Maintain full compliance with company policies and procedures, especially in relation to Health & Safety.
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
• When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.

• Manual UK driving licence, held for a minimum of 1 year, with no more than 6 points.
• Previous industry experience would be beneficial but not essential.
• Experience in a customer facing, sales focused role.
• Confident in leading and developing a team.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance and 34 days of holiday (inclusive of bank holidays). Competitive salary and discretionary bonus. A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2

Work, Benenden Healthcare and more. Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support. Generous employee discounts. Access to discounts with hundreds of your favourite high street and online retailers. Retirement savings plan. Life assurance. Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to lead and drive the Tool Hire Department in our High Wycombe branch.