Business Unit Manager

Location: High Wycombe (Hybrid: client sites, field, office and home)
Represented exclusively by O'Neil's Recruitment

O'Neil's Recruitment is partnering with a leading customer engagement and commercial solutions organisation to appoint an experienced Business Unit Manager
. This is a senior strategic role overseeing a major business area and delivering high-impact programmes for well‑known UK brands.

This opportunity offers significant scope for leadership, innovation and commercial ownership within a forward-thinking organisation known for operational excellence and partnership-led growth.

As the Business Unit Manager, you will take full responsibility for a large, multi-faceted client programme. You will build strong, influential relationships at senior level, drive commercial performance, and lead high-performing teams to deliver consistently strong operational outcomes.

This position combines strategic oversight, commercial accountability and hands‑on leadership, offering a rare opportunity to shape the direction and success of a major business unit.

• Act as the senior point of contact for a major client partnership, ensuring strong and trusted relationships
• Lead commercial performance, including budgeting, forecasting and profitable growth
• Manage, develop and inspire teams across multiple functions
• Oversee the delivery of high-quality, consistent operational performance
• Identify new business opportunities and support the development of future‑focused strategies
• Use data and insight to drive decision‑making, performance improvement and innovation
• Champion continuous improvement, transformation and more efficient ways of working

• Extensive experience managing large‑scale client accounts or business units
• Strong commercial acumen with proven P&L responsibility
• Ability to build and influence senior‑level stakeholder relationships
• Excellent people leadership skills with a track record of developing high‑performing teams
• Confident using data to generate insight and inform strategy
• Experience leading change, transformation or growth programmes
• Strong communication, influencing and presentation skills

Desirable

Experience:

Consumer electronics, technology, retail or field-based service environments.

• Competitive senior salary package
• 37.5‑hour working week, Monday to Friday
• 26 days annual leave plus bank holidays (increasing to 31 days with length of service)
• A seat on the Senior Leadership Team
• The opportunity to shape and drive a high‑profile business area

This is a high‑impact leadership position within an organisation that values strategic thinking, innovation and commercial excellence. You will have the autonomy to shape a major business unit, influence senior stakeholders and deliver initiatives that make a measurable difference to both the organisation and its clients.

If you are an ambitious leader with strong commercial capability and a passion for delivering exceptional results, this role provides an excellent platform for progression and impact.