Retail Store Supervisor​/Team Leader

Overview

Our store teams are the warm arm of reassurance, the friendly face offering product insight, product knowledge and trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or someone to guide customers along their unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby’s 1st birthday, whatever it may be, magical moments they’ll cherish forever.

Our SUPERVISORS are ambassadors of these magical moments and the heart of our award‑winning business. Here at Mamas & Papas we are expanding our family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas High Wycombe store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or management teams to achieve store results and an incredible customer experience.

16 hours per week, across 4 days, including Saturdays and/or Sundays.

Experience as a retail supervisor, senior sales assistant or similar. Passion for putting a smile on customers’ faces and leading by example.

• Click to download your CV and complete our short application form (2 minutes max).

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes.
• Company Bonus Schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online.
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
• Subsidised health & critical illness cover and insurances.
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
• Supportive Foster Care & Carers Leave offering.
• Support for Loss and Bereavement.
• A Menopause Friendly Employer.
• Employee Recognition and Appreciation Schemes.
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope. Want to see how we are going about it? Visit our website and view our "For the Future" commitment.
• Oh, and a great bunch of people to work with too.

FINALIST 2024 – Retail Week "Happiest Retailer to Work For"
WINNER 2023 – Retail Week "Best Retailer" under £250m
WINNER 2022 – Retail Gazette "Best Game Changer Retailer" under £500m

High Wycombe (Mamas & Papas at NEXT)
Crest Road,
High Wycombe,
Buckinghamshire
HP11 1UA

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.