Local Business Development Manager

Role overview

As the Business Development Manager, you will actively and continually pursue new business growth through the identification and development of new customers within the business sector as well as maintaining and growing any existing customers.

Establishing an active pipeline of new on‑going fleet customers through lead generation and B2B cold calling.

Work collaboratively across internal departments and external suppliers involved in the delivery of fleet service ensuring correct processes and systems are in place.

As the Business Development Manager your key responsibilities will be:

• Follow precisely and consistently the manufacturer sales process, including meeting prospecting and enquiry management targets.
• Use various sources to prospect for new car customers on a regular basis to create sales opportunities. Through effective prospecting and a follow‑up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential new and repeat business.
• Ensure the customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard.
• Maximise sales opportunities by offering finance solutions to customers, as well as adhering to FCA guidelines concerning the portrayal of financial information and regulated activities.
• Manage the preparation and handover of demonstrators and sold vehicles to customers, ensuring that the customer is given a full briefing on the operation of the vehicle and its controls, including introducing customers to the after‑sales department.
• Participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on‑ and off‑site promotions run by the Fleet department.
• Understand manufacturer mystery shopping criteria and apply this knowledge when dealing with customers.
• Actively convey the culture of putting customers first by means of Citygate Brand Values at all times.

• Access to our in‑house training academy for everyone
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme
• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle‑to‑work scheme

• Prospecting in a B2B environment and extensive experience of all stages in the new business development process.
• Confident telephone manner and ability to handle a demanding target‑driven environment with excellent communication and sales presentation skills.
• Strong Excel, Word and PowerPoint skills, with good presentation and negotiation skills.
• Experience of pricing and profitability analysis with the ability to focus, identify, prioritise, quantify and measure actions.
• While an automotive industry background would be an advantage, it is not essential, so long as the candidate can demonstrate real competence in a new B2B sales environment.