Business Development​/Technical Sales - Operational Services & Support

Protecting What Matters. Powering The Future Of Naval Technology.

Ultra Maritime is a global leader in advanced maritime defence solutions. We operate at the forefront of innovation, delivering technologies that protect lives, secure nations, and enable a safer, more sustainable world.

This Business Development/Technical Sales Manager role is a critical part of Ultra Maritime’s international support proposition. The manager will lead engagement with a wide array of support customers and drive new growth in the UK and internationally. The role requires engineering and naval defence experience and will be supported by a substantial team to deliver proposals and solutions. The manager will work directly with the Segment Lead and organisation to identify new business opportunities, coupling market experience with Ultra Maritime’s wealth of capability.

Expect around 10% travel and a hybrid work arrangement, with the option to work from any Ultra Maritime office (London - Greenford, Loudwater, or Weymouth). The candidate will travel to other sites or customers as required.

• Drive customer service excellence as primary point of contact for non-contracted incumbency positions, continuously reviewing sales/account processes and identifying new opportunities.
• Review the market and generate new sales opportunities.
• Understand customer needs and, with assistance of team members, prepare solutions that assist with tender specification descriptions.
• Prepare, deliver and review sales presentations, contracts and proposals.
• Ensure key customers are regularly updated on product and market developments to help ensure customer service excellence.
• Work closely with project managers, engineering, operations, sales support and supply chain to ensure effective delivery of products/services and quick resolution of any issues.
• Develop and implement effective communication/feedback links with management and R&D regarding customer feedback, supporting R&D in understanding commercial drivers.
• Ensure the highest standard of EHS and Ethics behaviours, following all relevant processes and standards.

• Manage worldwide customers effectively and build appropriate relationships to develop the support business.
• Develop business strategies for each region with targets to secure and grow revenue streams.
• Generate, understand and review user requirements.
• Ensure that technical solutions meet customer requirements, working with the Project Engineering Leads.
• Use and manage the CRM database to record and track opportunities.
• Support Bid/No-Bid reviews utilising customer and market knowledge.
• Bid manage responses to Pre-Qualification Questionnaire (PQQ) / Invitation To Tender (ITT) to ensure responses are completed within agreed customer deadlines.
• Carry out any other duties as required to fulfil the role and provide an excellent customer experience.

• Sales and/or Engineering experience within the Naval Defence Industry and/or service within the Armed Forces.
• Typically, a Bachelor Degree (or equivalent) in a related field with experience in the Defence Industry.
• Proven track record of developing and maintaining customer relationships.
• Self‑motivated, driven and enthusiastic with a can‑do attitude.
• Capable of working independently using own initiative or as part of a team.
• Ability to show a structured method of work, planning and executing diverse workloads.
• Strong oral and written communication skills, with the ability to utilise IT & CRM for everyday use.
• Flexibility in day‑to‑day duties as required by customers.
• Valid driving licence and appropriate permission to work in the UK.
• Eligibility to obtain SC Clearance.

This role requires you to undergo a Baseline Personnel Security Standard Check (BPSS) as a minimum; some roles may require further national security vetting checks. Candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance. Refer to the United Kingdom Vetting Service (UKSV) for details.