Specialist Support Worker

Job Title:

Specialist Support Worker (Complex Needs Coordinator)
Contract Type:
Permanent
Salary: £31,302.63 per annum

Working Hours:

37.5 per week
Working Pattern:
Rota including early (7.15am-3.15pm) and late shifts (1.30pm-9.30pm) and every other working weekend and some bank holidays

Location:

Old Tea Warehouse, High Wycombe

Applications without a cover letter may not be considered.

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsor ships whether on behalf of existing colleagues or candidates.

The difference you will make as a Specialist Support Worker(Complex Needs Coordinator)

This role is based at Old Tea Warehouse in High Wycombe.

Old Tea Warehouse is a medium-high risk supported accommodation service for vulnerable customers aged 18-55. This is a fast-paced, dynamic environment where customers have experienced homelessness and may have complex needs such as substance misuse, mental health, history of offending, etc.

You will work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support. Have ‘specialist knowledge’ in relation to working with customers and be the lead of your specialism within the service.

Working in a Trauma Informed Care approach you will engage and connect with local services and external stakeholders to secure the best services and support for our customers.

‘Specialist knowledge’ can be in a range of skills relating to our customer groups; drug/alcohol misuse, mental health, employment and training, volunteering or similar.

About you
We are looking for someone with:

• Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups.
• Knowledge and proven continuous personal development of working with vulnerable adults utilising “specialist knowledge”.
• Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results.
• Experience of building effective relationships with customers and stakeholders.

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.

Role Profile
Service Delivery:

• As the Specialist Support Worker you will support the Service Manager with planning within the service, this could include delegating case management, or supporting the service to run…