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Customer Service Rep HelpDesk/Support

Senior CSR – Orders, Logistics & Returns Expert

Job in Highland Heights, Cuyahoga County, Ohio, USA
Listing for: Stanley Black & Decker, Inc.
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading tools and hardware manufacturer is seeking a Sr Customer Service Representative in Highland Heights, OH. This role involves order management, customer communication, and coordination of shipping and logistics. The ideal candidate has a minimum of 5 years of customer service experience, strong problem-solving skills, and proficiency in Microsoft Office. The position offers a competitive salary and excellent benefits including medical plans and tuition reimbursement.
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Position Requirements
10+ Years work experience
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