Installation Technician

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This is your chance to make your mark. Introducing our customers to the world’s most robust network while delivering best‑in‑class service. You’re the key to elevating the customer experience by providing seamless installation and activation of our state‑of‑the‑art technology. Help others connect to what matters most to them every day. #connectourcustomers

Our Installation Technicians earn between $21.25 and $29.78 hourly. Average starting earnings begin at $44,200 per year, depending on geography, experience, expertise, and education/training.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and holidays (some exceptions: bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year; at least 6 company‑designated holidays and additional PTO based on bargaining group)
• Sick leave
• Paid parental leave
• Adoption reimbursement
• Disability benefits (short‑term and long‑term)
• Life and accidental death insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee assistance programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans, accessories, AT&T internet (and fiber where available), and AT&T phone

You’ll work independently at customers’ homes and businesses, installing high‑speed broadband, Wi‑Fi, and voice services. You’ll solve problems, meet new people each day, and make sure every installation is flawless—whether putting in a new line, climbing a ladder, or activating a Wi‑Fi network. No two days are the same.

• Work a flexible schedule, including evenings and weekends.
• Possess a valid state driver’s license.
• Lift and move up to 60 lbs (some ladders weigh 50–60 lbs).
• Weigh less than 325 lbs to meet ladder safety requirements.
• Work in small spaces or at heights up to 28 ft.
• Be available for overtime, emergency callouts, and holiday work.
• Identify wire and cable colors.
• Qualify on pre‑employment assessments.
• Have a high school diploma or GED.

We provide extensive training and the resources you need in a collaborative, dynamic team environment. You’ll have the opportunity to continue learning with ongoing paid training, leading to exciting career paths.

Cleveland, Ohio

40

Regular

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.