Fitness Supervisor

Job Details

Level
:
Experienced

Job Location
:
Park Fitness - Highland Park, IL 60035

Position Type
:
Full Time

Education Level
: 4 Year Degree

Salary Range
: $63,000.00 - $71,890.00 Salary

The Fitness Supervisor is responsible for the planning, coordination, supervision, and evaluation of Group Exercise programs, Pre-Registered Fitness Classes, and Fitness Events at Park Fitness and Park District of Highland Park facilities. The position plays a key role in driving participation, enhancing member experience, and supporting the wellness goals of the community. The Fitness Supervisor provides direct oversight to part-time instructors and program leaders, ensuring consistent delivery of high-quality, inclusive, and engaging fitness opportunities.

This position is responsible for motivating staff, developing creative offerings, and upholding the Park District’s core values—creating welcoming spaces, delivering caring service, and providing extraordinary experiences to all participants.

Supervisory Responsibilities: Directly supervise several part-time Group Exercise and Specialty Program Instructors. Participate in hiring, training and onboarding staff; provides ongoing supervision, coaching and professional development; conducts performance reviews and corrective action as needed; ensures staff compliance with policies, procedures and customer service standards; assists in the development of team goals and fosters a positive, inclusive work environment.

• Manage and maintain the Group Exercise Program, Pre-Registered Fitness Classes, and Fitness-Related Events at Park Fitness and other Park District facilities, including year-round programming at the Rosewood Beach Interpretive Center.
• Recruit, interview, hire, train, supervise, evaluate, payroll approve, discipling and terminating staff.
• Create and manage employee schedules to support program areas; assign employees to work various shifts as needed; manage time off requests.
• Review and approve employee timecards; verify hours worked, manage overtime, coordinate with employees to resolve timecard discrepancies.
• Prepare and manage all class schedules using Rec Trac, Group Ex Pro, and publishing software for digital and print distribution.
• Teach a minimum of four (4) group exercise classes per week to maintain a visible leadership presence and instructional quality.
• Monitor program participation trends, gather feedback, and recommend strategies based on data, community needs, and industry innovation.
• Support the Fitness Manager with report generation, including enrollment summaries, financials, seasonal wrap-ups, board reports, and variance explanations.
• Assist in budget planning and forecasting; maintain documentation and recommend program improvements based on trends and needs.
• Administer payroll and timecard review for instructional staff.
• Manage fitness equipment and program inventory, including ordering, tracking, and coordinating service or repairs.
• Lead Group Fitness social media efforts, creating and managing content that reflects programming, celebrates instructors and participants, and drives online engagement. Partner with Marketing to ensure alignment with District branding.
• Plan and implement fitness events, wellness challenges, workshops, and promotional initiatives to boost visibility and foster member engagement.
• Serve as Manager on Duty for Park Fitness as assigned; provide operational oversight during early mornings, evenings, and weekends.
• Uphold and enforce safety protocols and respond appropriately to emergencies, including the initiation of Emergency Action Plans (EAP).
• Maintain a clean, organized, and professional fitness studio environment, ensuring positive member experiences and staff efficiency.
• Deliver exceptional customer service in person, over the phone, and via email; resolve concerns or elevate them to the Fitness Manager as appropriate.
• Assist with registration, program integration, and member communication across fitness services and platforms.
• Attend staff meetings, Board meetings, and Park District special events as required.
• Perform light administrative tasks, such as filing, email correspondence, and…