Office Assistant, Office General Manager

Office Assistant, Office of the General Manager

Under the direction of the Supervisor Executive Administration, the Office Assistant, Office of the General Manager (OGM), provides high‑level administrative and professional support to the OGM. The position enhances the OGM’s effectiveness through the execution of a variety of complex administrative duties requiring sensitivity, initiative, and independent judgment. The incumbent will support the management team’s priorities, facilitating the development of relevant policies and actions.

• Prepares and processes business forms and documents such as memorandums, travel requests, expense reports and tracking, requisitions, wire transfers, contracts, purchase orders, supply orders, work orders, asset acquisition forms, etc.; designs, develops, and maintains spreadsheets requiring data interpretation and manipulation; drafts correspondence including memoranda, reports, letters, forms, and presentations; conducts and analyzes print and Internet research and prepares related materials and reports for review;
  
  prepares, reproduces and distributes materials as necessary; organizes and maintains executive files, calendars, meeting minutes and other confidential records and databases through document retention systems.
• Welcomes guests and acts as liaison for visitors to the office of the GM, contacts the party needed and escorts them to their location; interacts with all levels within the organization, including the CEO, BC, EA, General Manager, senior executives and department heads; follows up with management on pending information or requests; receives and places calls, answering or directing inquiries as appropriate;
  
  screens incoming calls, visitors, mail and correspondence; maintains associates’ confidence and protects operations by keeping information confidential.
• Arranges and assists in planned meetings; ensuring the OGM conference room is appropriately appointed for any meetings, coordinating with IT/AV as needed; prepares summaries of meetings and conferences as needed; schedules appointments and coordinates calendars; orchestrates events and/or conferences, arranging for facilities and catering, issuing invitations; coordinates travel arrangements per internal protocols; orders and maintains office supplies within conference rooms and other occupied spaces.
• Performs other duties as assigned to support the efficient operation of the department.

• High School Diploma or equivalent (GED) required.
• Associate’s degree preferred.
• Minimum of three (3) years of progressive administrative support required.

• Experience supporting Director‑level or C‑Suite Executives is highly preferred.
• Strong computer skills with proficiency in Microsoft Suite of Products – specifically Word, Outlook, PowerPoint, and Excel.
• Experience with internet web navigation applications and acquaintance with other business software.
• Demonstrated ability to perform efficiently in a fast‑paced, high‑demand environment.
• Ability to establish high trust and credibility in the organization; proven ability to exercise good judgment and discretion, analyzing and resolving confidential, difficult, and sensitive situations with grace, diplomacy, and tact.
• Proactive and resourceful; ability to work autonomously.
• Polished and professional demeanor in person, online, and via phone with exceptional verbal and written communication skills, including strong spelling and grammatical skills.
• Highly organized with strong strategic prioritization, planning, and time management skills; ability to react appropriately to situations and events that require quick response or turnaround.
• Must be adaptable to the varied schedule and changing priorities of the office of the GM.

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Driving responsibilities: role requires regular commuting between locations. A valid driver’s license and vehicle insurance with minimum liability limits are required.