EMT Services Supervisor
Listed on 2026-10-11
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Healthcare
Emergency Services / EMS
Under general supervision from the Manager EMT Services,the Supervisor, EMT Services,oversees the day-to-day operations of the Emergency Medical Technician (EMT) staff, responds to emergency and non-emergency calls in and around the Yaamava’ Resort & Casino (YRC) and delivers high quality patient care and customer service within the prescribed scope of practice, established protocols, and tribal policies.
ESSENTIAL DUTIES AND RESPONSIBILITIESLeadsEMT team operations, including coordination and maintenance of EMT scheduling.
Assistsin the coordination of maintenance and care of EMS treatment rooms and equipment. Managesprogramwhere EMT staff inspect, audit, restock, andmaintainfacility defibrillators and first aid kits.
Conductsthorough investigations by analyzing and verifying information using various techniques and interviews.
Prepare detailed written reports following departmental guidelines andprovideverbal updates as required.
Submitsconfidential patient care reports and documentation. Submit patient assessments, and risk management reports, including investigating complaints and procedural or process concerns, anddirectthe resolution of emergency medical performance issues.
Responds to emergency calls, begins investigations based on observations, and secures any physical evidence. Follow up with in-depth investigations and reports.
Administers emergency medical care to treat patients; performs Basic Life Support (BLS);assistsparamedics with Advance Life Support (ALS) protocols and provides courteous and prompt customer service to the public,employee sand Tribal Citizens.
Interviews with patients and witnesses as needed.
Build relationships with internal customers, vendors, and law enforcement agencies andprovidespolicy and procedure guidance on emergency medical care. Trains staff and community members in CPR and First Aid.
Supports leadership with EMS guidance, offering input on equipment needs, budgeting, and EMS issues specific to the Casino environment.
Performs other duties as assigned to support theefficientoperation of the department.
Carries out supervisory responsibilities in accordance withthe organization’s policies and applicable laws. Responsibilities include interviewing,hiringand training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Makeshiringdecisionsanddesignsindividualdevelopmentplanswith succession planning in mind for all key roles.
Associates of Arts in EMS, Fire Science or related field required.
Minimum three (3) years of experience in the field of Emergency Medical Service patient care required.
Related,relevant,and/ordirectexperiencemaybeconsideredinlieuofminimumeducational requirementsindicatedabove.
Principles and practices of emergency medical care.
Operation and maintenance of emergency medical equipment.
Safety practices and precautionspertaining towork.
Basic knowledge of computers and programs to includeMS Office,PowerPoint and Outlook.
Read, understand, and draft departmental policies, rules, regulations, instructions, and literatureas it pertains to emergency medical care.
Communicates clearly and concisely in English, both orally and in writing, with proper spelling,grammar and punctuation.
Ability tooperatea two-way radio to communicate with the communications center.
Analyze situations and adopt a quick,effective and responsible course of action.
Make presentations to a variety of groups.
Work effectively with other employees and the public.
Understand and carry out oral and written instructions and explain them to others.
Maintain confidential…
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