Office Coordinator

Summary of Position The Office Coordinator is responsible for providing quality customer service to all stakeholders. This position manages phone calls, greets visitors, and other administrative tasks, while upholding Lirio’s Mission and Values.

Essential Functions & Responsibilities Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position

Greet all stakeholders and potential clients who visit the facility

Facilitate screening of all visitors, assisting with the sign-in process and guiding them to the appropriate location

Answer all phone calls and direct each call to the appropriate party, taking detailed messages when required

Distribute employment applications, volunteer packets, and community service packets when requested

Manage office supply inventory

Process all incoming and outgoing mail Perform nightly lock-up procedures which include securing doors and turning off appliances

Prepare documentation as requested by leadership

Send email communications to management

Distribute vehicle keys and maintain vehicle log Pickup keys for dop box daily

Maintain data entry for maintenance and IT work orders

Assist with special projects as requested by leadership

Other duties as assigned by management

Competencies

Strong written and verbal communication skills

Ability to multi-task Ability to properly prioritize tasks

Technical proficiency

Supervisory Responsibilities This position does not have direct reports

Required Education & Experience High School diploma or GED Minimum 1 year of experience in customer service, administrative or receptionist role Ability to work independently and meet deadlines

Strong customer service skills

Ability to maintain confidentiality

Additional Eligibility Requirements Valid driver’s license

Current car insurance

Ability to pass a thorough background screen

Work Environment This position operates in an office environment using standard office equipment such as a computer, scanner, and phone.

Physical Demands Minimal lifting and reaching required. This is primarily a sedentary position.

Position Type & Expected Work Hours This is a full-time, hourly position, working standard hours of 8am – 4:30pm or similar hours.

Travel No travel required

Commitment to Diversity & Inclusion At Lirio, we strive to foster a welcoming and inclusive environment where everyone feels valued and respected, regardless of background or identity. We proudly encourage, support, and celebrate the diverse perspectives of our employees, as well as the clients and families we are honored to serve.