Automotive General Service Technician

Join to apply for the Automotive General Service Technician role at Monro, Inc.

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach.

Job Description

Job Summary: The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Essential Functions:

• Accurately perform basic vehicle services and repairs efficiently in accordance with Monro standards of operation.
• Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade, filter replacements, etc.), battery testing, and installations.
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management, including pulling tires and parts, unloading and stocking inventory; utilize company truck to pick up inventory as needed.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently guest‑ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, utilizing dedicated test drive routes, while observing all local traffic and safety laws.
• Understand and adhere to company policies and procedures, OSHA standards, safety and environmental codes and industry regulations including consistent use of required personal protective equipment such as approved Safety Glasses.
• Maintain technical knowledge and capabilities through timely completion of all required Monro University training courses and modules.
• Operate, utilize and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including lifts, welders, brake lathes, etc.
• Perform other duties as assigned.

Education and Experience

Preferred: High School Diploma and automotive training, including basic car maintenance and repair or equivalent combination of education and experience.

Qualifications

Minimum Qualifications:

• HS diploma or GED equivalent
• Automotive experience
• Valid driver license
• Must be at least 18 years of age
• Positive attitude and collaborative mindset
• Ability to work with hands overhead, stand for long periods and lift 50 lbs

Preferred Qualifications:

• Automotive Technician or Lube and Tire experience

Benefits:

• Performance based incentives
• Paid vacation and holidays for Full-Time teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.