Systems Engineer, Kubernetes

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

As a Systems Engineer on the Infrastructure Reliability Engineering team, you ll be part of a global engineering team responsible for the operation, maintenance, and support of the Container infrastructure that powers secure, high-speed digital transactions across 200+ countries. This role emphasizes hands-on operational excellence, troubleshooting, and continuous improvement of Container infrastructure in a dynamic, cloud-native environment.

You ll contribute to the reliability, monitoring, and automation of Compute platforms, and support AI-powered tools that enhance operational efficiency. This is a hybrid role with a strong focus on operations, ideal for new graduates passionate about Container infrastructure ( Onprem and Cloud), automation, and supporting mission-critical environments.

Key Responsibilities:

• Operational Support & Maintenance

• Perform daily monitoring, health checks, and maintenance of Container infrastructure to ensure optimal performance and availability.
• Respond to incidents, troubleshoot system issues, and execute root cause analysis to minimize downtime.
• Perform daily system monitoring, health checks, and performance tuning across Linux/Windows systems
• Administer Kubernetes Infrastructure platforms
• Perform Infrastructure lifecycle management tasks for Dell and HP Hardware
• Implement system patching, kernel upgrades, and configuration changes following change management processes

• Automation & Process Improvement

• Use scripts and tools (Python, Go, Bash, or Power Shell) to automate repetitive operational tasks and improve efficiency.
• Support the implementation of automation for monitoring, reporting and self-healing of Incidents.
• Participate in continuous improvement initiatives to streamline operational workflows.

• Monitoring & Observability

• Maintain dashboards, alerts, and metrics for systems using Prometheus, Grafana, Splunk, and other tools.
• Support self-healing and auto-scaling features for Container infrastructure.

• Security & Compliance

• Ensure servers comply with security and regulatory standards.
• Participate in vulnerability remediation, audit readiness, and incident response.
• Support high-availability of Container infrastructure.

• Collaboration & Documentation

• Work closely with developers, product managers, and systems engineers in Agile teams.
• Participate in sprint planning, reviews, and operational discussions related to Container technologies.
• Document runbooks, SOPs, and technical guides for operational processes.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Visa will accept applications for this role until at least December 31, 2025.

Basic Qualifications: Bachelors degree, OR 3+ years of relevant work experience

Preferred Qualifications: 2 or more years of work experience

Bachelor’s degree in Computer Science, IT, or related field (2024/2025 graduate).

Proficiency in one or more programming/scripting languages:
Python, Go, Java, or Power Shell.

Understanding of CI/CD pipelines and Dev Ops principles as applied to Container operations.

Exposure to AI platforms (OpenAI, Claude) or interest in AI-driven automation for Container operations.

Familiarity with Linux systems (Redhat/Ubuntu, Container technologies (Docker, Kubernetes & Redhat Openshift)

Understanding of networking fundamentals, containers, DNS & load balancing.

Experience with Git, Jenkins, Ansible, Terraform, or similar tools.

Knowledge of troubleshooting in enterprise environments.

Passion for automation, observability, and operational excellence.

Strong problem-solving,…