DevOps Engineer

About Can/Am Technologies

At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cashiering software is an industry-leading solution that automates and streamlines cash handling and financial management practices for Local Government. Can/Am serves clients across North America, with staff operating in the following locations:
Edmonton Alberta and Denver Colorado.

We've built an engaged team of hard-working and collaborative people in our U.S. and Canadian locations. Successful Can/Am team members model these values:

• Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
• Challenge reality | honestly aspiring to improve with forward-focused ambition
• Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
• Spark | igniting joyful experiences and innovative solutions with passion and energy
• Pay it forward | creating lasting value by investing generously in our people, platforms and community

Can/Am is looking for a dedicated and thorough Dev Ops Engineer with at least 5+ years of hands‑on experience in Dev Ops, maintaining cloud infrastructure, deployment pipelines, and release processes.

Can/Am is embarking on continued growth and expansion of our client base, and this role will be critical in ensuring our infrastructure scales reliably and efficiently to meet increasing demand. You will be a key player in supporting our Product and Implementation teams, working alongside a committed group of professionals to deliver seamless deployments and maintain high‑availability systems.

You will report to the Director of Dev Ops and Support.

• 3-5 years of hands‑on Dev Ops experience with AWS cloud infrastructure
• Strong proficiency with AWS services including EC2, RDS, S3, and Cloud Formation or Terraform
• Experience with CI/CD tools such as Jenkins, Git Lab CI, or Git Hub Actions
• Working knowledge of containerization technologies (Docker, ECS/EKS)
• Experience implementing infrastructure‑as‑code practices
• Strong understanding of version control systems (Git) and branching strategies
• Experience with configuration management and automation tools
• Knowledge of networking concepts, including VPCs, subnets, load balancers, and security groups
• Understanding of database administration and backup/recovery procedures
• Strong problem‑solving abilities with a focus on root cause analysis
• Excellent attention to detail and documentation practices
• Ability to communicate technical concepts to non‑technical stakeholders
• Experience with incident management and on‑call responsibilities
• Experience supporting SaaS applications for government or regulated industries
• Knowledge of security and compliance requirements for government clients
• Experience with monitoring and alerting tools (Cloud Watch, Datadog, Pager Duty, etc.)
• Scripting experience (Bash, Power Shell)
• Coding language experience (.NET)
• Familiarity with Agile/Scrum development methodologies
• AWS certifications (Solutions Architect, Dev Ops Engineer, Sys Ops Administrator preferred)

• Establish and maintain reliable CI/CD pipelines with minimal deployment failures
• Optimize AWS infrastructure for cost‑effectiveness and scalability
• Achieve high system uptime through comprehensive monitoring and proactive maintenance
• Support Product and Implementation teams with efficient deployment processes and documentation
• Implement infrastructure‑as‑code practices for repeatable, auditable infrastructure management
• Maintain security and compliance standards appropriate for government clients
• Develop and maintain disaster recovery and business continuity plans
• Automate routine operational tasks to improve efficiency and reduce manual errors
• Establish clear documentation for infrastructure, deployment procedures, and runbooks
• Implement and maintain backup strategies with regular testing of restoration procedures
• Reduce mean time to recovery (MTTR) for production incidents through effective monitoring and response procedures
• Foster…