Sales Enablement Coordinator

5 days ago Be among the first 25 applicants

About Can/Am Technologies
At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cashiering software is an industry‑leading solution that automates and streamlines cash handling and financial management practices for Local Government. Can/Am serves clients across North America, with staff operating in Edmonton, Alberta and Denver, Colorado.

Position Summary
Can/Am is looking for a detail‑oriented and proactive Sales Administrator to enable sales team excellence by maintaining seamless operational systems, ensuring data integrity, and removing administrative processes so our sales team can focus on closing deals and building client relationships. This role will report to the VP of Sales.

Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Communications, or a related field (or equivalent experience)
• Experience in sales support, administrative roles, or customer service
• Excellent written and verbal communication skills; professional phone and email etiquette
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• High attention to detail and accuracy in data entry and documentation
• Deep proficiency in Salesforce and Hub Spot platforms; advanced skills in Microsoft Office Suite, particularly Excel
• Ability to work independently and collaboratively in a team environment
• Proactive problem‑solving skills and ability to anticipate needs
• Customer‑focused mindset with a commitment to supporting internal and external stakeholders
• Experience in the SaaS industry (preferred)
• Familiarity with government sector clients (preferred)
• Ability to represent the company professionally at trade show conferences (requiring 5% travel)

Key Competencies

• Systems Mastery – Deep proficiency in Salesforce and Hub Spot platforms, sales tools, MS Office tools, and reporting systems with ability to troubleshoot issues independently
• Process Discipline – Meticulous adherence to procedures while identifying opportunities for efficiency improvements
• Communication Agility – Clear, concise interaction with sales teams, prospective clients, and cross‑functional partners; knows when to elevate issues
• Detail Orientation – Catches errors before they impact prospective clients or revenue; maintains impeccable data hygiene
• Prioritization – Manages competing urgent requests while maintaining steady progress on important ongoing work
• Proactive Problem‑Solving – Anticipates bottlenecks and addresses issues before they become emergencies

Key Outcomes

• Execute sales processes flawlessly with zero disruption to revenue‑generating activities
• Maintain 99%+ data accuracy across Salesforce and Hub Spot systems with real‑time availability, verified through monthly data quality audits
• Ensure sales team has immediate access to contracts, proposals, and critical documentation through organized digital filing systems
• Serve as the corporate representative at selected trade show conferences, supporting lead generation and brand presence

Core Responsibilities

• Maintain accurate and up‑to‑date records in Salesforce and Hub Spot, including prospective client information, sales activities, and opportunity tracking
• Prepare and process sales quotes, proposals, Statements of Work (SOWs), and change orders with meticulous detail
• Coordinate with internal teams—including sales, account management, implementation, and support—to ensure seamless client experiences
• Assist with contract preparation, renewal tracking, and documentation management
• Generate sales reports, dashboards, and metrics to support sales team performance and decision‑making
• Schedule meetings, coordinate sales demonstrations, and manage calendar logistics for the sales team
• Support prospective client communication by responding to inquiries, routing requests appropriately, and following up on action items
• Maintain organized filing systems for contracts, proposals, and client documentation with immediate retrieval capability
• Ensure compliance with company processes and procedures for sales operations
• Proactively identify opportunities to…