CRM Sales Enablement Specialist

About Can/Am Technologies

At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cashiering software is an industry-leading solution that automates and streamlines cash handling and financial management practices for Local Government. Can/Am serves clients across North America, with staff operating in the following locations:
Edmonton Alberta and Denver Colorado.

• Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
• Challenge reality | honestly aspiring to improve with forward-focused ambition
• Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
• Spark | igniting joyful experiences and innovative solutions with passion and energy
• Pay it forward | creating lasting value by investing generously in our people, platforms and community

Can/Am is looking for a detail-oriented and proactive Sales Administrator to enable sales team excellence by maintaining seamless operational systems, ensuring data integrity, and removing administrative processes so our sales team can focus on closing deals and building client relationships.

Can/Am is a fast-growing company providing amazing service to Local governments through our product and services. You will be a key player in supporting our sales operations and ensuring smooth coordination between our sales team and clients, working alongside a committed group of professionals. This role will report to the VP of Sales.

The candidate should be highly organized with strong attention to detail and excellent communication skills.

• Associate's or Bachelor's degree in Business Administration, Communications, or a related field (or equivalent experience).
• Experience in sales support, administrative roles, or customer service.
• Excellent written and verbal communication skills; professional phone and email etiquette.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail and accuracy in data entry and documentation.
• Deep proficiency in CRM platforms (Salesforce and Hub Spot preferred); advanced skills in Microsoft Office Suite, particularly Excel.
• Ability to work independently and collaboratively in a team environment.
• Proactive problem‑solving skills and ability to anticipate needs.
• Customer‑focused mindset with a commitment to supporting internal and external stakeholders.
• Experience in the SaaS industry (preferred).
• Familiarity with government sector clients (preferred).
• Ability to represent the company professionally at trade show conferences (requiring 5% travel).

• Systems Mastery - Deep proficiency in Salesforce and Hub Spot platforms, sales tools, MS Office tools, and reporting systems with ability to troubleshoot issues independently.
• Process Discipline - Meticulous adherence to procedures while identifying opportunities for efficiency improvements.
• Communication Agility - Clear, concise interaction with sales teams, prospective clients, and cross‑functional partners; knows when to escalate.
• Detail Orientation - Catches errors before they impact prospective clients or revenue; maintains impeccable data hygiene.
• Prioritization - Manages competing urgent requests while maintaining steady progress on important ongoing work.
• Proactive Problem‑Solving - Anticipates bottlenecks and addresses issues before they escape to emergencies.

• Execute sales processes flawlessly with zero disruption to revenue‑generating activities.
• Maintain 99%+ data accuracy across Salesforce and Hub Spot systems with real‑time availability, verified through monthly data quality audits.
• Ensure sales team has immediate access to contracts, proposals, and critical documentation through organized digital filing systems.
• Serve as the corporate representative at selected trade show conferences, supporting lead generation and brand presence.

• Process proposals and other sales process‑oriented deliverables within defined sales…