Hearing Coordinator

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The Hearing Coordinator - Junior has responsibility for contacting and scheduling hearing representatives. Once scheduled, the Hearing Coordinator must relay pertinent information to internal office personnel within very strict time frames.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

• Contact hearing representatives via phone to discuss hearing schedules, hearing representative availability and hearing representative fees
• Use a basic database to input and extract information using a set of program commands
• Access alphabetized information from various representative directories
• Maintain detailed logs of phone contacts and phone conversations via input on a PC
• Verify all work processed to ensure timely handling and that the work is complete and accurate
• Act in a courteous and professional manner in performing job functions
• Attend work on a regular basis
• Accomplish clerical procedures necessary to accomplish the essential functions of the position
• Ability to process billing in a timely manner for accounting

• Associate’s degree (A.A.) or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
• Previous office experience with an emphasis on customer service
• Experience in dealing with dated materials and/or strict adherence to time limits
• Microsoft Excel (Spreadsheet software) and Microsoft Word (Word Processing software) or Google Suite applications
• Basic understanding of PC functions

• Preferred experience in scheduling/organizing tasks
• Ability to listen, comprehend and actively participate in telephone conversations
• Attention to detail and good organization skills.
• Clear, pleasant speaking voice
• Ability to read, learn and retain state regulations, PC functions and department procedures
• Ability to use the keyboard to input, access, view and interpret data on a PC
• Ability to evaluate the information to make independent decisions
• Excellent written communication skills
• Organization of work duties and performing job functions independently

Auto req  

Minimum

Education Required:

Associates

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Affiliate Sponsor:
  Equifax
• Location:
  
  Hilliard, Ohio

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