Contract Administrator

Now Hiring:
Contract Administrator

Location:

Hilliard, OH | Full-Time Onsite |

Reports to:

Director of Administration At Hidden Creek, we don't just build and maintain exceptional outdoor environments, we create systems, processes, and experiences that set our teams and clients up for success. Behind every successful project is accurate information, seamless communication, and strong operational support.

We're looking for a Contract Administrator who thrives on organization, accountability, and attention to detail. This role serves as the quality control checkpoint between Sales and Operations, ensuring every contract is accurate, complete, and positioned for a smooth project handoff.

About the Role As the Contract Administrator, you will be responsible for reviewing, validating, and managing contracts to ensure accuracy, completeness, and timely communication throughout the project lifecycle.

You will work closely with Sales, Operations, Design, and Finance to ensure contracts are accurate, billing schedules are correct, project details are complete, and handoffs occur seamlessly. This role serves as the quality control and accountability partner for the sales team by identifying errors, improving processes, and helping maintain high standards across the organization.

This is a highly collaborative role that combines contract administration, data management, reporting, process improvement, and cross-department coordination.

What You'll Do Contract Quality Control (40%)Review contracts and estimates for accuracy, completeness, and compliance with company standards. Validate billing schedules, production details, approvals, and documentation before contracts are issued to clients.

System Accuracy & Reporting (25%)Maintain accurate contract information, billing projections, and forecasting data across LMN, Buildertrend, and Jobber. Generate reports and monitor data integrity to support operational and financial decision-making.

Cross-Department Collaboration (20%)Coordinate with Sales, Operations, Design, and Finance to ensure proper project scheduling, contract handoffs, and issue resolution. Communicate updates and contract status to key stakeholders.

Client Support & Follow-Up (10%)Serve as a secondary point of contact for contract-related administrative questions, billing inquiries, and payment follow-ups while delivering exceptional customer service.

Process Improvement (5%)Identify opportunities to improve workflows, reduce errors, strengthen accountability, and enhance overall contract administration processes.

What Makes You a Great Fit5+ years of experience in contract administration, construction administration, project coordination, sales support, or related operational roles

Experience working within construction, landscaping, design-build, pool construction, or similar project-based industries preferred

Strong attention to detail and ability to identify discrepancies before they become issues

Excellent organizational and time management skills

Ability to manage multiple priorities and deadlines simultaneously

Strong communication and relationship-building skills

Experience working across multiple departments and stakeholders

Proficiency with Microsoft Excel and business management software

Analytical mindset with strong problem-solving abilities

Ability to coach and hold others accountable while maintaining positive working relationships

Why Hidden Creek?

We live by four values:

Dare to Be Different | Driven to Grow | Lead with Intent | Make Someone Smile We’re not your average landscaping company. At Hidden Creek, we believe in mentorship, tech-enabled operations, and people-first leadership. Guided by the Lean Scaper method and connected with top industry peers, our team is shaping the future…