Lead Medical Assistant- Pediatrics and Medical Specialties- Hilliard

Lead Medical Assistant – Pediatrics & Medical Specialties – Hilliard Overview

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion.

With over 100 cutting‑edge outpatient center locations dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders. As an employee of Ohio State University Physicians (OSUP), you will be an integral part of a team committed to advancing healthcare, education, and professional growth.

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

OSUP prioritizes the wellbeing of our team with a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support employees so they can live their best lives. As an OSUP employee, you will be eligible for these benefits depending on your employment status.

The Lead Medical Assistant (MA) will be instrumental in assisting management in the day-to-day operations of the clinic, ensuring the medical support role and patient care are delivered efficiently. This position will demonstrate strong clinical skills and expertise of all relevant systems and processes.

Responsibilities include:

• Modeling, training, and promoting high‑functioning clinical support staff from all experience levels
• Managing day-to-day clinical support activities

• Meets all Medical Assistant KSA’s
• Fosters an environment of camaraderie and teamwork
• Ability to motivate, direct and retain Medical Assistants
• Possesses excellent leadership, training and communication skills
• Promotes the organization’s high quality, compassionate care of patients
• Successfully performs the responsibilities of a Senior Medical Assistant
• Leads the day‑to‑day work and productivity of patient care staff
• Advises and assists staff on problem solving patient/customer concerns, addressing issues associated with clinic operations
• Performs specialized medical procedures of a routine nature, per established clinical protocol
• Serves as clinical preceptor to enhance training and improve skill deficiencies among staff
• Aids management in areas such as scheduling, daily work assignments, hiring, training, employee engagement, performance management, identifying areas for improvement, and reinforcing established expectations

• Internal Candidates – Combined 2 years experience as a Certified Medical Assistant with OSUP and at least one year as a Senior Medical Assistant
• External Candidates – 2 years certified or 7 years overall Medical Assistant experience
• Prior experience working in a preceptor designation preferred

• Current BLS Certification
• Experience with EMR
• Medical Assistant Certification

USD $21.65 – $32.48 per hour.

Mid‑Senior level

Full‑time

Health Care Provider

Medical Practices