Spa Sales Associate

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Massage and Facial Spa Sales Associate

Full-time and Part-time positions available

$11.50 per hour PLUS commission on membership sales!

We offer hourly-rate pay with competitive commissions and bonuses. The hourly pay with successful membership sales commissions is expected to be $/hour. There is also the potential for position growth to a lead sales associate position.

POSITION SUMMARY

• Communicate sales promotions and service options with clients
• Schedule/Confirm appointments and balance the daily appointment book
• Greet and check-in/out clients before/after their appointment
• Learn about our products and services for effective, clear communication
• Execute the daily operational tasks, day-to-day goals, and priorities assigned by management
• Uphold store cleanliness standards in the entire spa
• Communicate the continually changing schedule and operational needs with coworkers
• Communicate with both massage therapists and estheticians to maximize the appointment book

POSITION REQUIREMENTS

• Retail sales experience with proven results; membership sales is a plus
• Capability to work flexible hours including nights, weekends, and some holidays
• Excellent verbal and written communication skills
• A fast learner with a positive attitude; remain calm in a fast pace environment
• At ease and very comfortable with positively and cheerfully communicating and interacting with clients on a daily basis
• Computer proficiency; knowledge of retail/appointment booking computer [Point of Sale (POS)] systems is a plus
• A strong and motivated team player with an ability to work independently under minimal supervision
• Exceptional with organizing and prioritizing; attention to detail and multi-tasking
• Critical thinking skills, including customer conflict resolution
• Have reliable transportation to/from work

PREFERABLE QUALIFICATIONS

• 2+ years in customer service & retail sales
• Experience using a POS system.

Hand & Stone is the #1 Massage and Facial Spa in the country and is thriving! Our sales associate role involves fun customer service interactions & will introduce you to an exciting entry-level sales experience!

Hand & Stone has over 450 locations nation-wide and is the leader in the spa industry!

We are searching for a Sales Associate with potential growth opportunities for a long term role in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments.

• Most importantly, this position entails selling memberships and educating clients on enhanced services and promoting and selling gift cards to our clients.

Compensation: $11.50 per hour

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries.

A Mission That Matters

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.