Spa Sales Associate

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Full-time and Part-time positions available.

Compensation: $11.50 per hour PLUS commission on membership sales. Expected hourly pay, including successful membership sales commissions, is $14.50–$19.50 per hour. Potential for growth to lead sales associate.

• Communicate sales promotions and service options with clients.
• Schedule/confirm appointments and balance the daily appointment book.
• Greet and check‑in/out clients before/after their appointment.
• Learn about our products and services for effective, clear communication.
• Execute the daily operational tasks, day‑to‑day goals, and priorities assigned by management.
• Uphold store cleanliness standards in the entire spa.
• Communicate the continually changing schedule and operational needs with coworkers.
• Communicate with both massage therapists and estheticians to maximize the appointment book.

• Retail sales experience with proven results; membership sales is a plus.
• Capability to work flexible hours, including nights, weekends, and some holidays.
• Excellent verbal and written communication skills.
• A fast learner with a positive attitude; remain calm in a fast‑paced environment.
• Comfortable with positively and cheerfully communicating and interacting with clients daily.
• Computer proficiency; knowledge of retail/appointment booking computer (POS) systems is a plus.
• Strong and motivated team player with an ability to work independently under minimal supervision.
• Exceptional with organizing and prioritizing; attention to detail and multi‑tasking.
• Critical thinking skills, including customer conflict resolution.
• Reliable transportation to/from work.

• 2+ years in customer service & retail sales.
• Experience using a POS system.

Are you looking for a dynamic work environment that compensates you for success?

Hand & Stone is the #1 Massage and Facial Spa in the country and is thriving! We are searching for a Sales Associate with potential growth opportunities for a long‑term role in a stable and positive environment. Our Sales Associates are the main customer service representatives, handling face‑to‑face and phone interactions with clients. As the liaison between clients and certified massage therapists/licensed estheticians, our sales associates schedule all service appointments, acting as a critical link for busy spa operations.

Most importantly, this position involves selling memberships, educating clients on enhanced services, and promoting and selling gift cards.

To join our team, please submit a resume.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full‑time, part‑time… we can provide the perfect fit with flexible schedules.

• Mission that matters: our work helps people feel their best—every day.
• Team that supports you: we foster respect, inclusion, and collaboration across every role.
• Brand that invests in growth: we’re growing nationwide and committed to franchise and employee success.

Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided allowing me to focus on my clients' needs 100%.

Do you have membership sales experience? How many years?

How many years of sales experience do you have?

Can you work in a position with weekly/monthly sales goals?

Are you comfortable working in a position with a performance‑based compensation structure (base + commission)?

How many years of experience do you have with face‑to‑face sales and customer service?