Public Aid Lead Casework Specialist

Job Requisition : 51915

Opening
Date: 01/08/2026
Closing Date: 01/22/2026
Agency:Department of Human Services
Class

Title:

PUBLIC AID LEAD CASEWORK SPECLST - 35880
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary $5,637-$8,026/month ($67,644-$96,312/year)
Job Type: Salaried
Category:Full Time
County: Montgomery
Number of Vacancies: 1
Bargaining Unit Code:RC062 Technical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Under general direction, functions as a designated lead worker for a team of casework staff; serves as functional resource person for team casework staff; conducts periodical determinations of eligibility; identifies training needs and conducts on-the-job training for assigned staff.

• Serves as functional resource person for team casework staff; answers questions, explains official policies, program rules, and procedures for team staff; instructs and assists in handling difficult and complex cases; hears and investigates clients complaints; reviews initial responses and recommends Department’s position to client appeals.
• Serves as a designated lead worker for a team of casework staff; assigns and reviews work; provides guidance and training to assigned staff; advises immediate supervisor regarding performance of staff.
• Conducts periodical determinations of eligibility; updates the system with changes to clients information.
• Identifies training needs and conducts on-the-job training for assigned staff; recommends formal training courses for team members; gathers, organizes, distributes, and explains operational and administrative policies and procedural materials and information for staff.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill and mental development equivalent to completion of four (4) years college with emphasis on the behavioral sciences and two (2) years suitable professional casework experience in a social service agency; or one (1) year of agency casework experience; or any combination of equivalent training and experience.

Work Hours:
Monday-Friday, 8:30am-5pm, 1-hour unpaid lunch.

Headquarter

Location:

400 Roundtree St., Hillsboro, Illinois, 62049