Administrative Assistant

Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland’s dairy processors and, in turn, Irish dairy farmers . Founded in 1961, the Ornua Co‑operative has become Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, it has annualized sales of over $4.3 billion and a global team of 2,900 employees.

Ornua operates from 10 global business units, including 13 production facilities located worldwide.

The Ornua family is structured across two divisions:
Ornua Foods and Ornua Ingredients. Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Forto and BEO. Ornua Ingredients is responsible for the procurement of Irish and non‑Irish dairy products and for the sale of ingredients to food manufacturing and food service customers around the world.

Ornua Ingredients North America is the largest of the four global Ornua Ingredients organizations worldwide, with USA‑based processing and innovation that services customers across the western hemisphere.

At Ornua, our values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviors, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.

At Ornua, our co‑operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious “Path to Prosper” strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.

The Administrative Assistant is responsible for running and coordinating the day‑to‑day administrative duties of the front lobby area at the Byron plant. This role serves as the site receptionist and ensures all employees and visitors are directed appropriately. They work very closely with all members of the leadership team to provide excellence with general administrative processing needs. Attention to detail, strong organizational skills and excellent communication are critical in this role.

• Create a welcoming environment for visitors, employees, new hires, and others by greeting, welcoming and directing them appropriately. This includes meeting and conference room preparation, temporary workstation needs, and facilitation of guests’ needs while on‑site.
• Answer, screen, and direct phone calls to staff; takes messages and schedules appointments.
• Provide administrative support to ensure efficient operation of the office by carrying out administrative duties such as filing, copying, document management, faxing, scanning, creating professional communications, assisting with New Hire Orientation, etc.
• Liaise with various employees and department leaders to handle requests and queries.
• Ensure operation of office equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories.
• Order and maintain appropriate levels of office and business supplies.
• Prepare regularly scheduled reports for various internal departments.
• Assist with employee questions and direct to appropriate staff.
• Perform confidential document management including paper and electronic filing.
• Provide administrative support to Operations team.
• Complete other duties and special projects as assigned.
• Contribute to team effort by accomplishing related activities as needed.

• High School Diploma required
• 1‑3 years of experience in an office/administration role
• Write professional reports, prepare presentations and other business correspondence
• Work as a member of a team
• Influence consensus in a matrix organization
• Define problems, collect data, establish facts, draw valid conclusions and act upon them
• Document management
• Uphold confidentiality of sensitive information
• High attention to detail
• Maintain excellent attendance

• Customer Focus – Experienced
• Working Together – Experienced
• Communications – Experienced