Office Assistant

Office Assistant - Paul Davis Restoration Southeast St. Louis

Full Job Description

Help our customers and team members in any way needed, with a welcoming and friendly attitude. This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs.

• Stays in constant contact with customers, industry partners, and team members
• Field calls/emails from customers, partners, and team members
• Intake, dispatch and follow-up of jobs/claims
• Collects required documentation for all jobs/claims
• Problem solves and helps people find solutions
• Performs office administrative operations
• Other tasks and projects as assigned

Serving others in their time of need is not easy. We are a fast‑paced, progressive company with a hands‑off management style. We need someone who can take charge, problem‑solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, we serve not just as a service provider but to restore communities.

• A friendly and welcoming personality is a must!
• Organized, detailed administrative coordinator who likes a fast‑paced environment
• Enjoys talking to people and building relationships
• Likes to problem‑solve and help people find solutions
• Enjoys completing tasks
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• High School Diploma or equivalent
• Professional appearance and courteous manner
• Starting pay based on experience

Compensation: $14.00 - $17.00 per hour

Health Insurance (including eye & dental), bonus opportunities, opportunity for overtime, paid time off (5 days per year), paid holidays, opportunity for advancement, great company culture, quarterly employee parties, and other employee engagement activities.

Since 1966, Paul Davis has been an industry leader in property damage mitigation, reconstruction, and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers across the United States and Canada.