Bilingual Front Desk Receptionist

Pay: $23.00 - $24.00 / hour

Schedule:

Monday - Friday, 8:00 AM - 4:30 PM

Hillsboro, OR

#hill
1940

We are seeking a highly organized, professional, and bilingual (English/Spanish) Front Desk Receptionist to support a busy, fast-paced office in Hillsboro. This position is ideal for someone who thrives in a high-volume environment, enjoys helping people, and can balance multiple priorities while maintaining accuracy and exceptional customer service.

The successful candidate will serve as the first point of contact for incoming phone calls and walk-in visitors while providing administrative support to the internal team, assisting individuals seeking employment, coordinating appointments, and supporting employment documentation, onboarding, and employee benefits processes. This role will also be responsible for completing assigned administrative projects, managing deadlines, and following through on tasks with minimal supervision.

Strong communication skills, computer proficiency, sound judgment, and the ability to handle confidential information and challenging conversations professionally are essential to success in this position.

• Operate a multi-line telephone system, managing 50+ calls daily while directing calls to the appropriate team members, taking accurate messages, and coordinating timely follow-up.
• Manage front desk and lobby operations in a fast-paced, high-volume environment, greeting visitors, assisting walk-ins, and maintaining a welcoming, professional atmosphere.
• Conduct initial intake with individuals seeking employment, both in person and over the phone, gathering key information to assess their needs, determine how to best assist them, and coordinate appropriate next steps.
• Schedule appointments, coordinate calendars, and communicate appointment details and updates to candidates, clients, and internal team members.
• Provide bilingual customer service in English and Spanish, addressing diverse needs and navigating challenging interactions with professionalism, discretion, and effective conflict-resolution skills.

• Provide administrative support to internal team members to help maintain efficient daily operations and meet the needs of the office.
• Complete assigned administrative projects, including data entry, document preparation, record maintenance, information organization, and other project-related tasks.
• Manage assigned projects and tasks from start to finish, following instructions, meeting established deadlines, and ensuring work is completed accurately and thoroughly.
• Track outstanding assignments, communicate project progress, and provide timely updates to the appropriate team members.
• Organize and maintain project-related documentation, ensuring information is accurate, accessible, and properly maintained.
• Adapt to changing project requirements and shifting priorities while balancing ongoing front desk responsibilities.
• Take initiative, work independently on assigned tasks, and follow through on responsibilities with minimal supervision.

• Complete data entry, maintain accurate records, and update information across multiple computer systems.
• Assist with administrative processes related to employment documentation, onboarding, and employee benefits.
• Utilize Microsoft Office Suite and other software platforms to prepare documents, maintain records, and complete daily administrative tasks.
• Handle confidential personal, employment, benefits, and tax-related information with accuracy and discretion.

• Balance incoming calls, walk-in traffic, appointment scheduling, candidate…