Senior Export Specialist

Acumed LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Senior Export Specialist works under minimal supervision providing leadership and technical guidance for day-to-day international shipping operations while ensuring all shipments are compliant with U.S. and foreign government regulations/laws. Responsibilities include training international shipping staff, maintaining/updating training material, enforcing compliance policies for effectiveness, and identifying needs for additional resources/support, generating metrics, managing department supplies and maintaining customer master network files/online profiles with government agencies.

• Review open order report frequently throughout the workday; forecast future workload to ensure customer satisfaction. Analyze and prioritize current shipping volumes; re-prioritize throughout the workday to ensure on time delivery.
• Act as a liaison with customers, couriers & freight forwarders to Initiate/confirm shipment collection and flight bookings. Ensure all incoming correspondence and inquiries are fulfilled; document & archive compliance related issues/requests/resolutions.
• Participate in International webinars/seminars; seek out export/import education opportunities. Maintain department training material as processes change; maintain customer network files/document historical account information.
• Ensure replenishment of department supplies. Provide additional support to team in department leads absences as required.
• Generate, pull and package deliveries for outbound shipments. Initiate and process rework orders for international shipments. Perform Inventory audits when necessary; documents and reconcile internal and external errors as reported.
• Create and review shipping & export documents for accuracy in compliance with federal, state, and local regulations. Electronically file shipment information with the U.S. Department of Homeland Security/Customs and Border Protection websites; communicate status of shipments to appropriate personnel as necessary.
• Maintain and archive all export & compliance documentation including commercial invoices, country specific import documentation, customer import regulation requests and shipping forms.
• Adhere to complex customer accounts with customized shipping conditions to meeting changing demands.
• Promptly respond to requests for freight rates and transit times; ensure clearance delays are reconciled in a timely matter.
• Process and enforce compliance practices for miscellaneous international shipments outside of regular sales orders (marketing, product testing, general correspondence, etc.); search and apply Harmonized System Codes/Schedule B numbers through the U.S. Census Bureau website.
• Update department metrics; support company strategic goals. Analyze Acumed’s active customer list in comparison with the U.S. Consolidated Screening List (CSL) of restricted parties; document/report findings as necessary.
• Support U.S. shipping activities and may assist picking/assembly of consignment and launch sets. Operate and maintain shipping equipment.
• All other duties as assigned.

• High School Diploma or GED
• 1 year export shipping experience required
• 2-year prior warehouse experience required
• Strong problem solving skills
• Ability to lead a team as needed, self-motivated, set a good example for others, project a positive, professional image at all times.
• Ability to…