Customer Service Specialist

Overview

Future Opening:
Customer Service Specialist

Position: Help our customers and team members in any way needed, with a welcoming and friendly attitude. This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs.

• Stays in constant contact with customers, industry partners, and team members
• Field calls/emails from customers, partners, and team members
• Intake, dispatch and follow-up of jobs/claims
• Collects required documentation for all jobs/claims
• Problem solves and helps people find solutions
• Performs office administrative operations
• Other tasks and projects as assigned

• A friendly and welcoming personality is a must
• Organized, detailed administrative coordinator who likes a fast-paced environment
• Loves talking to people and building relationships
• Likes to problem-solve and help people find solutions
• Enjoys completing tasks
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Enjoys taking care of others
• High School Diploma or equivalent
• Professional appearance and courteous manner
• Starting pay based on experience

$14.00 - $17.00 per hour

Since 1966, Paul Davis has been an industry leader in property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We deliver excellence, expertise and a customer experience that is second to none.

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Apply with Indeed (if you already have a resume on Indeed)

• Health Insurance (including eye & dental), bonus opportunities
• Opportunity for Overtime
• Paid Time Off
• 5 days of paid time off each year
• Paid holidays
• Opportunity for Advancement
• Great Company Culture
• Quarterly employee parties and engagement activities