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Global Field Service Leader, Customer Support

Job in Hillsboro, Washington County, Oregon, 97104, USA
Listing for: ACM RESEARCH, INC.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

ACM Research, Inc. in Hillsboro, Oregon, seeks a Field Service/Customer Support Senior Manager to lead customer-facing teams across multiple territories, ensuring exceptional service delivery and high customer satisfaction.

You will oversee support operations, drive continuous improvements, manage escalations, train staff, and maintain accurate reporting, while ensuring compliance with policies and safety standards; occasional domestic and international travel up to 50% is required.

This role is for the Global Field Service Leader, Customer Support role at ACM RESEARCH, INC.

The following role is for a Global Field Service Leader, Customer Support with ACM RESEARCH, INC.

Our group is growing, and we are hiring a Global Field Service Leader, Customer Support in Hillsboro, OR, United States.

We are seeking a motivated Global Field Service Leader, Customer Support to join ACM RESEARCH, INC. in Hillsboro, OR, United States.

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