Medical Assistant

Medical Assistant

Neighborhood Health Center, a non‑profit organization in Portland, OR, is seeking a qualified Medical Assistant to join our team.

Neighborhood Health Center is a non‑profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient‑centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctor’s office is only one factor in a person’s overall health.

Our leading‑edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole‑person care, prevention, and ongoing support.

NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.

• We are a non‑profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
• We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full‑time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401(k) retirement plan with employer match, employer‑paid disability insurance, EAP and life insurance.
• Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024.

Job Title: Medical Assistant

Department: Medical

Reports To: Clinic Manager

Work Type: On‑Site

Classification: Full‑Time, Non‑Exempt

Language Differential: Eligible

The Medical Assistant (CMA) will provide exceptional and compassionate customer service to patients and visitors in a patient‑centered medical home (PCMH) and demonstrates NHC’s mission and values. They must be able and willing to handle tasks within the clinic according to established procedures and protocols, as to provide a seamless experience for the patient. The Medical Assistant is responsible for ensuring the delivery of quality care to patients in accordance with individual needs, physician orders, and standards of care.

• Participates in pre‑visit procedures, including scrubbing all patient charts for the day, verifying historical labs, updating lab results, obtaining medical records, and huddling with the provider.
• Prepares exam rooms by setting up appropriate equipment according to visit type.
• Greets and rooms patients in a professional and welcoming manner.
• Performs patient work‑up, including but not limited to taking vital signs, gathering reason for visit, patient health history, demographic information, assisting patients with completion of screening questionnaires/forms, and verifying allergies.
• Addresses overdue health maintenance and gaps in care to assist in providing quality care and achieving quality metrics.
• Prepares patients for examination, procedures, treatments, and minor office surgeries.
• Assists the provider with in‑office procedures.
• Assists the provider with sterile procedures.
• Observes and reports patients’ signs or symptoms.
• Communicates expected wait times to patients and providers, providing updates frequently.
• Stocks, preps, and disinfects exam rooms in between visits.
• Prepares instruments and equipment for autoclave after each use.
• Accurately and timely inputs patient information into electronic health record (EHR).
• Administers medications by unit or single dosage or by a dosage calculated and verified by a health care practitioner and limited to prescription medication and vaccines as authorized by a health care practitioner.
• Administers intramuscular, intradermal, and subcutaneous injections to patients of all ages.
• Performs ordered EKGs and respiratory testing, as trained.
• Instructs patients in proper technique to collect urine and fecal specimens.
• Performs…