Associate Patient Care Coordinator and Patient Care Coordinator

Overview

This is a combined posting for an Associate Patient Care Coordinator and Patient Care Coordinator
. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply. We are growing and hiring for multiple openings in Primary Care and Specialty Care Clinics in the Portland Metro Area (Multnomah, Washington, Clackamas, and Yamhill Counties).

We will discuss current open positions and your preferences during the interview. Providence caregivers are not simply valued – they’re invaluable. Join our team at PROVIDENCE HEALTH & SERVICES - OREGON and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information, and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence’s mission of compassionate, high-quality care.
• Able to manage multiple tasks and competing priorities.

• 6 months of customer service related experience.

• 6 months of office experience, medical office preferred. Recent experience in the medical field.
• 6 months of electronic medical record experience (e.g. EPIC).

Salary Range, Oregon Min: $19.40, Max: $29.08

• 1 year of experience in medical/healthcare setting.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records experience (e.g. EPIC).

Salary Range, Oregon Min: $21.16, Max: $32.37

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and maximum wage rates on the wage range for this position. The successful candidate’s placement on the wage range will be determined based on relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays), voluntary benefits, well-being resources and more. Learn more s/benefits.

Applicants in…