Certified Medical Assistant-On Call

SUMMARY:

The Withdrawal Management Certified Medical Assistant (CMA) works under the supervision of the licensed medical professional (LMP). Daily tasks are delegated and guided by the on-duty Registered Nurse (RN) to provide direct patient care in a medically managed withdrawal management setting. The CMA is responsible for patient monitoring, administering medications as ordered, assisting with admissions and discharges, and ensuring a safe, clean, and supportive environment for all patients.

ESSENTIAL RESPONSIBILITIES AND TASKS:

Perform vital signs, ECG, blood spot collection, and injections as ordered by LMP.Perform and document patient monitoring activities as directed by the RN, including taking vital signs, observing and reporting any changes in patient condition immediately to the RN.Assist with the admission and discharge process, including patient orientation, property inventory, and preparing patients for the next level of care. Respond to patient needs, provide support, and assist with activities of daily living as  limited situations, administer scheduled medication as prescribed by the LMP and directed by the RN, strictly adhering to the “6 Rights” of medication administration, facility protocols, and applicable Oregon state regulations.

Collaborate closely with RNs, LMPs, counselors, alcohol and drug technicians, counselors, and site support to ensure coordinated and effective patient care. Provide clear and concise verbal and written shift reports to oncoming team.

Maintain a safe, clean, and therapeutic environment on the unit, which could include bed changes and laundry. Conduct patient safety checks and searches as directed.

Recognize and initiate appropriate response to crisis or medical emergency situations including activating emergency protocols and performing basic life support as needed.

Maintain accurate, timely and thorough documentation in the electronic health record (EHR) for all patient interactions, vital signs, medication administration, and observations.

Consistent attendance and punctuality are required of this position.

Restock medical supplies and assist in inventory management.

Perform front office administrative duties including management of supply inventory, prompt and friendly answering of telephone calls, greeting patients and excellent customer service.

Achieve outcomes using methods that align with CODA’s mission and values:

Communicate accurately and positively about recovery and the use of evidence-based treatments.

Use data and science to identify barriers, overcome obstacles, and inform  financially responsible; avoid waste, document accurately, seek new opportunities to serve.

Demonstrate compassion and respect for others.

SECONDARY RESPONSIBILITIES AND TASKS:

Coordinate care in the form of requesting of medical records from outside providers for relevant care.

Maintain equipment (e.g. ECG, vital sign cart) by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.

Assist with inventory management of medical supplies, linens, and unit necessities

Participate in staff meetings, in-service trainings, and quality improvement activities

Cover for another position during an absence or assist with a shared team responsibility.

REQUIRED

EDUCATION AND EXPERIENCE:

Preferred:
High school diploma or GED certificate.

Minimum two years of experience in an ambulatory care outpatient, primary care, or urgent care environment.

COMPETENCIES AND

SKILLS:

Patient Care that is compassionate, appropriate, and effective for treating substance use disorders and promoting health.

Interpersonal and communication skills that result in effective information exchange and teaming with patients, their…