Level 2 Networking Technician

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Our client is currently seeking a Level 2 Networking Technician to join their team onsite in Hillsboro, OR. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.

• Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
• Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of faulty cabling or hardware components
• Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customer
• Participating in hardware rack and stack installation of both network and server equipment, cable management and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration.
• Receiving Hardware shipments for data center equipment landings
• Validating purchase order accuracy of hardware / material received
• Unboxing, discard, and recycling of materials
• Moving equipment from dock to staging areas or install destination
• Scanning and labeling of installed devices (network or server)
• Designating parts identified for spare part stock inventory
• Proper e-waste handling and disposal
• Equipment shipping and receiving as needed
• Providing escort service for vendors / techs
• Work Request Tasks from Service Now ticket system
• Working in datacenters, networking rooms

• Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1 to 3+ years of progressive experience in the specialty in lieu of every year of education
• Minimum 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices
• Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)
• Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)
• Must be able to work independently as well as in teams of 3-4 and be flexible
• Must be able to lift 35 lbs. solo
• Must be willing to travel between buildings using personal car / foot
• May be required to walk / sit / stand / crawl / kneel for extended periods
• Must have excellent customer service skills and written / verbal communication skills
• Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10
• Ability to communicate by telephone, email, or face to face

• Structured Network Cabling experience
  • Copper:
    Cat5, Cat5e, Cat6, Connector Types RJ45
  • Fiber:
    Multimode, Single Mode, Connector Types – ST, SC, LC

• WIFI hardware experience
  • Wireless LAN Controllers
  • Wireless Access Points
• Networking experience
  • IP Addressing, Layer 2 VLAN etc
• Experienced in Ethernet Switching hardware
  • Chassis, Supervisor, Line Cards, Power Supplies etc
  • Transceiver Types – SX, LX, SR, LR etc
• Cable Troubleshooting Knowledge / Experience
  • Fluke Testers:
    Copper - Wire Map, Link Test etc, Fiber – OTDR Testing
  • Fluke Aircheck:
    Wireless Testing

The rate for this position is between $16.00 - $20.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp‑to‑Corp. We are unable to sponsor H‑1B visas at this time.

Compucom Staffing™ , a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit

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