Level 4 Technician

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We are currently seeking a qualified Level 4 Technician to join our client’s team onsite in Hillsboro, OR. This role will work the hours of 6PM - 6AM Sun-Tues/Alt Sat
.

• Performing installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling
• Assisting with material control to ensure all required materials are available to complete the daily work
• Ensuring quality and safety guidelines are followed
• Ensuring ticketed requests are assigned, communicated, and addressed within client SLA
• Performing quality evaluation, diagnosing, troubleshooting of cabling systems, and performing replacement / repairs as necessary
• Assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA
• Receiving hardware shipments for data center equipment landings
• Validating purchase order accuracy of hardware received
• Unboxing and recycling of materials
• Moving equipment from dock to staging areas and or to DC racks
• Installation or retrofitting of server racks - rail and shelving installation
• Power and network cable installation and cable management
• Scanning and labeling of installed devices (network or server)
• Designating parts identified for spare part stock inventory
• Proper e-waste handling and disposal
• Equipment shipping and receiving as needed
• Providing escort service for vendors / techs
• Performing work request tasks from Service Now ticket system
• Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)
• Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems
• Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents
• Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials
• Structured Network Cabling experience
  • Copper:
    Cat5, Cat5e, Cat6, Connector Types RJ45
  • Fiber:
    Multimode, Single Mode, Connector Types – ST, SC, LC
• WIFI hardware experience
  • Wireless LAN Controllers
  • Wireless Access Points
• Networking experience
  • IP Addressing, Layer 2 VLAN etc
• Experienced in Ethernet Switching hardware
  • Chassis, Supervisor, Line Cards, Power Supplies etc
  • Transceiver Types – SX, LX, SR, LR etc
• Cable Troubleshooting Knowledge / Experience
  • Fluke Testers:
    Copper - Wire Map, Link Test etc, Fiber – OTDR Testing
  • Fluke Aircheck:
    Wireless Testing
• Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)
• Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)
• Must be able to work independently as well as in teams of 3-4 and be flexible
• Must be able to lift 35 lbs. solo
• Must be willing to travel between buildings using personal car / foot
• May be required to walk / sit / stand / crawl / kneel for extended periods
• Must have excellent customer service skills and written / verbal communication skills
• Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10
• Intermediate experience with Windows 2022 installation and configuration including:
  • Features need to know roles
  • Disk Management
  • User Administration
  • OS troubleshooting to identify build issues
  • Adding SAN drives/MPIO
  • Network Management
• Intermediate experience with server hardware Client DL360/380 Gen8, Gen9, Gen
  10, Gen
  11 and BL460 Gen8, Gen9, Gen
  10, and Dell Poweredge R660, R760
• Experience troubleshooting memory, disk, array controller battery, HBA, FlexLOM issues
• Raid configuration/ logical drives
• iLO/iDRAC configuration
• Servers and C7000 enclosures
• Onboard Administrator
• Vsphere 6.5/7.0 vcenter experience
• Microsoft…