SharePoint​/Teams Systems Administrator

The City of Hillsboro's Information Services Department helps City teams use technology to work efficiently, manage information responsibly, and better serve the community. We partner with departments across the organization to improve processes, support collaboration, and strengthen information governance.

We are seeking a SharePoint/Teams Systems Administrator to manage and maintain the City’s Microsoft 365 collaboration environment, with a focus on SharePoint Online, Microsoft Teams, and One Drive. This position is centered on system configuration, maintenance, monitoring, security, and troubleshooting.

As part of the Systems Development Team, you will evaluate platform updates, investigate technical issues, review system activity and permissions, and consider how changes may affect an organization of approximately 1,000 users. You will also help to implement and support portions of the city's Information Management Strategic Program as it relates to the city's SharePoint and Teams environments, helping to improve how digital information is organized, accessed, retained, and protected.

Success in this role calls for hands-on Microsoft 365 application administration application experience, sound judgment, and the ability to communicate technical information and collaborate with people across the organization.

• System administration and maintenance -Configure, maintain, monitor, and troubleshoot SharePoint Online, Microsoft Teams, One Drive, and related Microsoft 365 services including One Drive and Purview.
• Platform updates and technical problem-solving -Stay current with Microsoft 365 service changes and regular updates; evaluate potential impacts, resolve system issues, and help maintain reliable performance.
• Security and permissions -Review system activity and reports, manage permissions, and support security controls that protect information while maintaining appropriate access.
• Records and information management -Help implement technical elements of the city's records management initiatives, including evaluating and configuring capabilities such as Microsoft Purview.
• Department and technical team collaboration -Work with departments, the service desk, and other Information Services partners to understand needs, investigate escalated issues, and configure systems that support City operations.
• Technical documentation and vendor coordination -Maintain system procedures and technical guidance; coordinate with vendors on troubleshooting and technical solutions.
• Projects and improvements -Contribute to organization-wide Microsoft 365 improvements, governance standards, and reporting or analytics efforts.

• Records management modernization -Help support the Records and Information Management Strategic Program by helping implement technology solutions for digital records governance and compliance as it relates to the city's SharePoint, Teams, and One Drive environments.
• Microsoft 365 governance -Refine standards for SharePoint, Teams, and One Drive configurations, permissions, security, and information management.
• Post-migration improvements -Continue optimizing collaboration tools following the City's move from on-premises SharePoint to SharePoint Online.
• Reporting and analytics -Partner with the Systems Development Team to support reporting and data insights through Power BI and related tools.

For more details, please click on this link for job classification description:
Information Services Administrator

Associate’s degree in Computer Science or a closely related field and three years of experience related to the area of assignment.

• Microsoft 365 administration -Experience supporting and configuring…