Field Service Technician

Field Service Technician (12 Hour Shifts)

The IQ Field Service Technician sustains, maintains, and troubleshoots complex thermal management equipment and machinery at a semiconductor manufacturing facility. This role focuses on ensuring reliable operation of large tools and systems through electro-mechanical diagnostics, repair, and preventive maintenance. The technician maximizes equipment output using constraint management techniques while supporting ongoing process and equipment improvements and contributing to a self-sustaining, highly trained team.

The position requires frequent work in a cleanroom environment, regular use of a respirator, and handling of hazardous materials and chemicals.

Responsibilities

• Sustain, maintain, and troubleshoot large thermal management systems and associated equipment at a semiconductor manufacturing site.
• Perform both electrical and mechanical diagnostics and repairs, with approximately 50/50 focus between electrical and mechanical troubleshooting.
• Provide installation and service support to ensure continuity and expansion of thermal management systems operations.
• Use constraint management techniques to maximize equipment output and overall tool performance.
• Identify, analyze, and resolve complex equipment and process issues using logical problem-solving methods and available resources.
• Perform routine and corrective maintenance on vacuum systems, pumps, and other electro-mechanical components.
• Read and interpret schematics to assist in diagnosing and repairing electrical and mechanical issues when applicable.
• Use hand tools, power tools, and test equipment such as multimeters to perform repairs, adjustments, and functional checks.
• Work regularly with dirty tools and around hazardous materials and chemicals while following established safety procedures.
• Wear cleanroom attire (bunny suit) and respirator as required, including potentially wearing a respirator for a significant portion of the shift.
• Complete required spirometer testing and comply with all health and safety protocols related to respirator use.
• Support training and cross-training of team members to build a self-sustaining, knowledgeable maintenance team.
• Manage individual tasks and priorities while actively supporting team activities and shared objectives.
• Communicate clearly and professionally with both internal team members and client personnel regarding equipment status, issues, and resolutions.
• Document maintenance activities, repairs, and equipment status using computer systems and standard reporting tools.
• Adhere to all cleanroom, safety, and hazardous materials handling procedures, including working in confined spaces and standing for extended periods.
• Demonstrate flexibility in handling multiple tasks and shifting priorities while maintaining strong attention to detail.

Essential Skills

• Electro-mechanical experience (2+ years) in service, maintenance, or repair of complex equipment.
• Demonstrated experience with electrical and mechanical troubleshooting and repair.
• Ability to work with vacuum systems and pumps in an industrial or manufacturing environment.
• Strong problem-solving skills with the ability to use logic and available resources to resolve issues.
• Self-starter mentality with the ability to manage individual workload and support team objectives.
• Basic math skills sufficient for technical calculations and measurements.
• Computer literacy, including experience with MS Word, Excel, PowerPoint, and email.
• Experience using hand tools and power tools in a maintenance or technician role.
• Preferred experience using a multimeter and other electrical test equipment.
• Ability to read and understand schematics is a plus.
• Strong communication skills for interacting with both client personnel and internal team…