Field Service Technician​/IQ

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Intel OR Full Time Clean Tech Inc, Hillsboro, OR, US

2 days ago Requisition

Salary Range: $26.35 To $32.75 Hourly

Job Title:
Field Service Technician 2/IQ (FST2/IQ)

Department:
Field Service

Reports to: IQ Supervisor

FLSA Status:
Non-exempt

Position Summary / Job Scope

If you like to make equipment work better, this is the role for you. As a Field Service Technician, you'll work at customer sites where you are the face of Clean Tech and an integral part of a vibrant and diverse team.

We train our Field Service Technicians to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm Abatement Systems perform to their potential. You'll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems.

Minimum Knowledge and Skills

This is a technical, hands-on role and will be compensated on an hourly (non-exempt) basis. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education level classes, and current level school classes, projects, research, and relevant previous job and/or internship experience.

The following skills are valued for success:

• Great communication skills to interact with the factory and other customers/stakeholders within a diverse organization
• Role modeling safety and attention to detail in following procedural requirements related to the handling of hazardous production materials
• Excellent verbal and written communication skills
• Interpersonal skills
• Proficiency with hand tools including multi-meters
• Proficiency with Microsoft Office
• Personal focus on safety for the individual and those around them

Essential Functions and Major Responsibilities

((An
* denotes duties or responsibilities judged to be "secondary functions" in terms of the American with Disabilities Act or ADA)

• Leads preventative maintenance inspections and required corrective maintenance duties and major repairs on Centrotherm equipment.
• Performs periodic system maintenance per customer schedules and requirements.
• Assists in technically complex troubleshooting work.
• Performs work within generally defined parameters.
  • Assignments are semi-routine and completed by referencing work instructions, PTPs or other written instruction.
• Installs equipment upgrades utilizing equipment documentation and work instructions.
• Assists with training new employees on preventative maintenance tasks.
• Requires some degree of judgment in resolving nonstandard problems. Normally receives general instructions on most work.
• Meets company and customer reporting requirements ensuring accurate logs are maintained.
• Ahere to all company and customer safety policies.
• All other duties as assigned by Supervisor.
• Not intended to be an exhaustive list of all job duties as other similar responsibilities may be added within the scope of the job.

Secondary Functions

• Communicates with customers and internal stakeholders regarding equipment status and escalations.
• Assists with part ordering, maintaining parts inventory.
• Completes failure analysis paperwork, part shipping and part decontamination documentation as required.
• Assists with developing pre-task plans, troubleshooting plans and structured problem-solving plans.

Preferred Qualifications:

• 2+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.

Minimum and Preferred Education/Training/Experience

The candidate must possess at least two of the following educational or experience requirements:

• Associate of Arts or Associate of Science degree in STEM or technical program.
• Military service with 12+ months of experience considered in lieu of degree and/or equivalent technical degree experience.
• Technical certification or trade school diploma.
• 6+ months of experience gained through a certification, apprenticeship, or other facilities experience.

Physical Requirements and Working Conditions

Must be able to:

• Work in an environment with potentially hazardous materials wearing coveralls, hoods, booties, safety glasses…