Bicycle Warranty & Customer Experience Lead
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Pacific Glory Worldwide LTD (PGW) is seeking a Bicycle Customer Service & Warranty Manager to oversee all customer support and warranty operations for Fuji, Tuesday, and SE brands. Based in Hillsborough, NJ, you will lead day-to-day service, manage warranty programs, and collaborate with engineering and logistics to improve products and processes.
You will ensure policy‑driven, compliant service, and act as the liaison between customers, dealers, and partners while driving KPI‑driven
As a Bicycle Warranty & Customer Experience Lead, you will play an important part at Pacific Glory Worldwide LTD in Hillsborough Township, NJ, United States.
The following position is for a Bicycle Warranty & Customer Experience Lead with Pacific Glory Worldwide LTD.
Our group is growing, and we are hiring a Bicycle Warranty & Customer Experience Lead in Hillsborough Township, NJ, United States.
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