Lead HVAC Installer C237 Fras Air-General

Reports To:

Field Supervisor or General Manager

Full-time, Regular position

Fras-Air

178 US-206, Hillsborough Township, NJ 08844

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.
Join us and become an EXPERT!

• Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
• Our Top Technicians earn over $100,000
• Generous PTO provided
• 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
• 29 paid days off after your 2nd year of employment
• Ready to get out of your work truck? We have ample advancement and career‑growth opportunities available across the U.S.
• Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
• Company-provided smart phone
  , tablet
  , uniform plan
  , and tool replacement program
• We’ll make you better at what you do with our internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company‑paid employee Life Insurance with options for YOU and your Family!
• Short‑term and Long‑term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as:
  Legal advice, pet insurance, and health advocacy programs

Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning.

Works under the direction of the Field Supervisor or General Manager.

• Install HVAC equipment and accessories in the customer’s home under the direction of the Field Supervisor or General Manager.
• Install heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications. Perform limited diagnostics as needed.
• Design, fabricate, and install various ducts and duct fittings as required.
• Perform start‑ups on air conditioning and heating systems and other components.
• Deliver excellent customer service and sustain high levels of customer satisfaction.
• Promote products and services to the customer and call Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visits.
• Responsible for delivery and removal of equipment needed to complete the installation work.
• Ensure company property, vehicles, and tools are properly used, maintained, and accounted for; complete all paperwork accurately and timely; collect payment from customer.
• Represent the company professionally, honestly, and ethically in all business matters and concerns.
• Keep installation vehicle clean and neat inside and out in keeping with the company’s professional image.
• Follow standard procedures and processes, ensure the vehicle is properly stocked, return defective warranty parts to branch, and order/replenish vehicle stock as needed; possibly complete material requisition forms and related administrative activities.
• Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
• Assist with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction.
• Train other installers in technical skills and company procedures as assigned.
• Perform similar or other duties as needed or assigned.

• Report any unsafe acts, conditions, and hazards to direct supervisor/manager immediately.
• Report any contravention of legislation or company policy, procedure or…