Certified Medical Assistant; CMA - Duke Urgent Care Hillsborough

Certified Medical Assistant (CMA) - Duke Urgent Care Hillsborough

Join to apply for the Certified Medical Assistant (CMA) - Duke Urgent Care Hillsborough role at Duke University Health System
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At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant certification is required prior to beginning position.

Duke Urgent Care Hillsborough provides prompt, compassionate care for patients of all ages with minor injuries and illnesses, including sprains, cuts, flu symptoms, and infections. The clinic also offers sports physicals, limited employment physicals, and routine vaccinations. The team operates in a fast‑paced, sometimes high‑pressure setting, while maintaining a close‑knit, collaborative environment. This team fosters a culture of open communication, professional growth, and mutual support.

Location: 267 S Churton St, Hillsborough, NC 27278

Hours: 8am – 8pm

Schedule: Three 12‑hour shifts with rotating weekends, including holidays

• The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures.
• Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures or staples, changing dressings, educating patients and families about care, and documenting in records.
• Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills.
• Performs other clinical tasks as assigned by the doctor.

• The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records.
• The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies.
• Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.

• Level I – Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
• Level II – Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
• Level III – Graduation from a medical assistant program accredited by CAAHEP or ABHES is strongly preferred. High school or GED graduation is required.

• Level I – No experience required.
• Level II – Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III – Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
  
  Note:
  
  1 year of experience will be provided for an Associate degree in Medical Assisting.
• General Ladder Statement:
  In…