Social Worker - Behavioral Health II

Description

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Summary:

A Social Worker - Behavioral Health II is an integral member of the healthcare team, providing comprehensive support and services to patients and their families. They play a vital role in promoting mental, emotional, and social well‑being. The Clinical Social Worker - II is responsible for a range of duties, including independent psychotherapy, billing for services, conducting assessments, developing patient‑centered care plans, facilitating resources, monitoring progress and evaluation, advocating for patients, actively listening to their concerns, respecting individuality, and building trust.

This position is embedded within a primary care clinic located in Hillsborough, NC.

• Psychotherapy:
  Provide individual, group, and family psychotherapy to patients to address their emotional, psychological, and social needs. Utilize evidence‑based therapeutic techniques and interventions to promote positive change and enhance overall well‑being.
• Documentation and Billing for Services:
  Accurately document and bill for services rendered in compliance with insurance and regulatory requirements.
• Assessments:
  Conduct comprehensive biopsychosocial assessments to evaluate patient needs and identify any barriers to their overall functioning. This includes assessing support systems, coping mechanisms, mental health conditions, and psychosocial factors.
• Patient‑Centered Care Plans:
  Collaborate with the healthcare team and the patient to develop individualized care plans that address their unique needs, goals, and preferences. These plans should integrate medical, psychological, and social aspects of care to ensure a holistic approach. Plans should facilitate optimal patient care transitions to avoid unnecessary hospitalizations or emergency department utilization.
• Resource Facilitation:
  Connect patients and their families with community resources, mental health services, support groups, and other relevant programs. This includes assisting with referrals for psychiatric evaluations, medication management, and coordinating care with other providers.
• Crises Management:
  Identify possible or actual patient/family crises, provide crisis intervention and emotional support, and create and facilitate effective plans for resolution.
• Progress Monitoring & Evaluation:
  Continuously monitor and evaluate the progress of patients’ care plans to assess their response to interventions, measure outcomes, and make necessary adjustments. Collaborate with the healthcare team to ensure appropriate follow‑up and continuity of care.
• Advocacy:
  Advocate for patients’ needs within the healthcare system and the community. This involves ensuring access to appropriate treatment, facilitating communication between patients and their healthcare team, and addressing any barriers or concerns that may impact the patient’s well‑being.
• Active Listening:
  Engage in active listening to understand patients’ experiences, concerns, and emotions. Provide a safe and non‑judgmental space for patients to express themselves, and offer empathy, validation, and support.
• Respect for Individuality:
  Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient. Tailor interventions and support to align with their individual needs and preferences, taking into account their cultural, social, and spiritual backgrounds.
• Building Trust:
  Build trust‑based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism. Foster open communication, collaboration, and a therapeutic alliance.
• Actively participates in meetings, problem solving, goal setting, quality improvement and patient satisfaction initiatives. Identifies and appropriately escalates quality improvement opportunities.

Other information:

• Master's Degree in Social Work

• Licensure or certification as a Clinical Social Worker (LCSW)

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