Certified Medical Assistant; CMA - Hillsborough Primary Care

Position: Certified Medical Assistant (CMA) - Hillsborough Primary Care
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:
Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 registered nurses Quality of Life:
Living in the Triangle! Relocation Assistance (based on eligibility) Certified Medical Assistant (CMA) - Duke Primary Care Hillsborough Family Practice Certified Medical Assistant certification is required prior to beginning position. Duke Primary Care Hillsborough provides comprehensive, family-centered care for patients of all ages in one convenient location. Our team offers everything from annual physicals, screenings, and immunizations to sick visits, chronic condition management, and women’s health services.

We also provide pediatric care, including well-child visits, school and sports physicals, and ongoing support for conditions like asthma, allergies, and diabetes. With on-site lab testing and X-rays, we make it easy for patients to get the care they need close to home.

Location:

267 South Churchton Street, Hillsborough, NC 27278

Schedule:

8am – 5pm, Monday – Friday

What you will do:

Clinical responsibilities:
The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures. Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records. Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills.

Performs other clinical tasks as assigned by the doctor. Administrative responsibilities:
The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies. Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.

What you will need:

Education:

Level I Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required. Level II Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Level III Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred.

High school or GED graduation is required.

Experience:

Level I No experience required. Level II Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.

Note:

1 year of experience will be provided for…